- Report: #654630
Complaint Review: Ebay INC.
| Ebay INC. 2145 Hamilton Ave
San Jose, California United States of America |
|
Ebay INC. EBAY & PAYPAL commited larceney by giving somone money back with out me signing for a product. San Jose, California
*Consumer Comment: How UPS works.
*Consumer Comment: Still makes no sense but..
*Author of original report: truth and facts about case
*Consumer Comment: Not adding up..
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This report was posted on Ripoff Report on 10/24/2010 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ebay-INC/-San-Jose-California-95125/Ebay-INC-EBAY-PAYPAL-commited-larceney-by-giving-somone-money-back-with-out-me-signing-654630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsHey Ronny, I don't know why you're talking about post offices. It's pretty clear by the tracking number that UPS was used. If the package requires a signature, UPS will attempt 3 deliveries, then it goes back to the sender.
#2 Consumer Comment
Still makes no sense but..
AUTHOR: Ronny g - (USA)
SUBMITTED: Monday, October 25, 2010
I do not understand how the buyer won the dispute after leaving positive feedback unless you agreed to the refund. If so, all the buyer has to show is the tracking number as proof it was sent back and they issue the refund.
If you were not home to receive the item it should have been left at the Post Office and a note on your door or mailbox would tell you when and where to pick up the item. Might have considered insurance as well, it is not that much more.
This whole mess is highly unusual and still not adding up.
Why would they return the item to the buyer just because you were not home? If they did for some odd reason return the item to the buyer and you have proof via tracking info perhaps payPal will assist. But it seems to me they just did as they always would do when you lose a dispute. Did you contact the PO or whomever the delivery service is and ask why they returned the item to the buyer?
#3 Author of original report
truth and facts about case
AUTHOR: scott - (United States of America)
SUBMITTED: Monday, October 25, 2010
Tracking number

| The item has been delivered to you. eBay Customer Support has refunded the buyer and debited your PayPal account for reimbursement. | Oct 22, 2010 at 4:45 PM |
Reimbursement information: A reimbursement amount of $295.00 has been debited from your PayPal account. View PayPal transaction - opens in a new window or tab |
eBay Customer Support comments: The buyer claimed that the item was damaged. |
I have never heard of them reversing a charge after the buyer leaves a positive feedback. I have been buying and selling on eBay for 10 years and always use PayPal with no problems.
Can you post any documentation such as emails or screen shots of online help to provide any evidence?
I guess I am saying I do not believe this claim or at the very least some important information is being left out.

