- Report: #684258
Report - Rebuttal - Arbitrate
Complaint Review: Expedia, Inc.
Expedia, Inc.333 108th Avenue NE,Bellevue, WA 98004 Internet, Washington DC United States of America
Expedia, Inc. Expedia USA Expedia didn't refund the air ticket Internet, Washington DC
*Author of original report: Expedia
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- I have booked four flight tickers from Expedia website on Sep.30th,2010,but I found made an error on the destination airport immediately
- I called Expedia at 1-877-787-1205 the same day and Expedia told me that they would not charge any fee for changes and cancellations within 24 hours.
-They cancelled these flights booking and promised to return these refund.
-Itinerary No: Cancellations no. Airfare(USD)134130798142 14387865 $151.90
134091064266 14388137 $160.00
134130855917 14388218 $284.80
134131044521 14388305 $199.40
-During these days I checked my accountmany time but no refund received.
-Expedia's answer:they already finished the refund,when I can receive depends on my credit card company.
-I checked with my credit card company and the reply was no any refund of $796.10 received.
-Expedia's answer:it would take at least 1~2 billing cycles,butI could receive on Dec.4th.
New REF NO.16254615
-Still no refund on Dec.4th.I called Expedia on Dec.9th and informed that wait for another three to five days.
-On Dec.22nd,I called Expedia again.the Gentleman told me that NO ACTION EXECUTED on the flight and refund already process last Sep.29th.regarding why I still haven't received,to my surprise,he even asked me to contact these airline companies.here is the Case ID he emailed me:[REQ:S-17104040]
1) Expedia cancellation confirmation
2) Expedia credit card refund receipt
This report was posted on Ripoff Report on 01/19/2011 04:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Expedia-Inc/Internet-Washington-DC-98004/Expedia-Inc-Expedia-USA-Expedia-didnt-refund-the-air-ticket-Internet-Washington-DC-684258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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