- Report: #418628
Report - Rebuttal - Arbitrate
Complaint Review: FEDEX GROUND
FEDEX GROUND942 South Shady Grove Road Memphis, Tennessee U.S.A.
FEDEX GROUND LYING FedEx website - wait around all day because they lied about delivery date Memphis Tennessee
*UPDATE EX-employee responds: Boise Customer Who waited all day on Jan 31st
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Well, recently I ordered another expensive item and the seller was ignorant enough to ship it through FedEx Ground.
The first estimated delivery date was Jan 30.
Then it was changed to Feb 3.
Then it was changed to Jan 31. So on Jan 31, a Saturday, I waited at home all day because I had to sign for it. It never came.
When I called to complain I go some whining old bag telling me that it was still scheduled for Feb 3. When I asked her why THEIR website misleads customers and makes them wait around for shipments that aren't arriving, she just went completely quiet.
Thanks for wasting a good part of my weekend and taking forever to deliver a simple box, FedEx Ground! I will never buy anything from a company that uses FedEx Ground again.
This report was posted on Ripoff Report on 01/31/2009 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/FEDEX-GROUND/Memphis-Tennessee-38120/FEDEX-GROUND-LYING-FedEx-website-wait-around-all-day-because-they-lied-about-delivery-da-418628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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