- Report: #769508
Report - Rebuttal - Arbitrate
Complaint Review: FedEx
FedEx FedEx has a $8.00 handling charge. It is listing in their rate guide. However my packages don't meet the types of parcels they impose this fee. phoenix, Nationwide
*Consumer Comment: This OP does more whining than fact giving.
*Author of original report: Fedex Ground SCAM continues: NOW $8.50!!
*Consumer Comment: UPS
*Consumer Comment: Never saw 240ECT corrugate before, the again never saw an AZ city called pHOENUX either.
*Author of original report: Box size used
*Consumer Comment: The surcharge also applies to shipping label errors.
*Consumer Comment: So
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Copied & pasted from their web site:
A surcharge applies to any package that: 1) measures greater than
60 inches along its longest side; 2) measures greater than 30 inches along its second-longest
side; 3) has an actual weight of greater than 70 lbs.; 4) is not fully encased in an outer
shipping container; 5) is encased in an outer shipping container made of metal or wood;
6) is cylindrical, including (without limitation) cans, buckets, barrels, drums or pails that are
not fully encased in a shipping container made of corrugated cardboard; 7) is cylindrical,
whether or not encased in corrugated cardboard, and exceeds 18 inches in length or 3 inches
in diameter or has a diameter greater than its height; 8) is bound with metal, plastic or cloth
banding (including packages where the outer surface area is loosely wrapped or creased, or
where the contents protrude outside the surface area); or 9) would become entangled in or
cause damage to other packages or the FedEx conveyance system. For U.S. express services,
this surcharge applies on a per-piece basis even if multiple pieces are bundled in a shipment.
We reserve the right to assess additional handling charges for packages that require special
handling or that require FedEx to apply additional packaging during transit.
FedEx personalty came out & check my packages> I don't meet this requirement for the extra charges. But I'm charged anyway? I just have normal boxes, nothing weird about them.
This report was posted on Ripoff Report on 08/26/2011 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/FedEx/nationwide/FedEx-FedEx-has-a-800-handling-charge-It-is-listing-in-their-rate-guide-However-my-pa-769508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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