Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #367584

Complaint Review: Firestone - Cleveland Ohio

  • Submitted:
  • Updated:
  • Reported By: Phila Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Firestone P/O/Box 81315 Cleveland, Ohio U.S.A.

Firestone / Credit First Slapped late charges on account one right after another Cleveland Ohio

*Consumer Suggestion: Chalk the fees up to not remembering

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We open a Firestone Charge account back in May and made a small purchase.

When we received the card I went on the internet to activate . They say that I set the account up for electronic notification only which I do not remember doing so. Whether I did or not I never received any notification from them . I had completely forgot about the bill becuase we were in the middle of a wedding for our grandaughter. Finally after three months and $45.00 in late charges been added to my account they finally notified me . I paid the total bill at once. I tried contacting them to explain the situation and ask the the late fees be waved but they did not want to hear it
To this date I have never received an email from them
I would never deal with this company again

Betty
Phila, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 08/27/2008 04:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/firestone/cleveland-ohio-44181-0315/firestone-credit-first-slapped-late-charges-on-account-one-right-after-another-cleveland-367584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

Chalk the fees up to not remembering

AUTHOR: Nikki - (U.S.A.)

POSTED: Wednesday, August 27, 2008

CFNA is very bad with sending statements in the mail, even when you don't have electronic notification. However, statement or no, you stated you forgot about the bill for 3 months. There is no rip off here. You were late and accrued late fees. Why should you get a $45 credit? I pay my bill ontime every month and I don't get anything for it.

The late payments may be on your credit report too.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now