• Report: #282455

Complaint Review: First National Card CCS

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  • Submitted: Thu, November 01, 2007
  • Updated: Sun, December 09, 2007

  • Reported By:Beach Park Illinois
First National Card CCS
PO Box 46101 Las Vegas, Nevada U.S.A.

First National Card CCS This Company & What They Offer Is A FRAUD Las Vegas Nevada

*UPDATE EX-employee responds: My dearest Anthony

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In my mail today I received a pre-approved letter and credit card. I don't remember sending in or applying online for a new credit card. I red the letter and it stated I was approved for a $6500 credit limit with a no interest ever clause. Toward the end of the letter it is free for the first 8 day trial period and then there is a $198 activation fee applied followed by a yearly fee of $99. The only telephone number I could find was the toll free number to cancel. There was no live person to talk to.

I called the toll free number and all I got was a recording. I went ahead and followed the prompts until the recording stated to press 1 if I had a valid checking account and 9 if I did not. I did not do anything but listen and it repeated 4 times before I hung up. I did further investigation online and found out that there were several complaints about this company and how it was misleading people.

I ended up filing a police report through the local Sheriff's Dept. and their detectives are investigating this matter. They kept the original card and the original approval letter as evidence. I have carbon copies of both. I just hope something can be done with this company. Everyone that is employed
should be prosecuted and the company should pay to restitution to everyone that has been victimized already.

This company is a Fraud.

Anthony
Beach Park, Illinois
U.S.A.

This report was posted on Ripoff Report on 11/01/2007 07:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-National-Card-CCS/Las-Vegas-Nevada-89114-6101/First-National-Card-CCS-This-Company-What-They-Offer-Is-A-FRAUD-Las-Vegas-Nevada-282455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

My dearest Anthony

AUTHOR: Bcsformer - (U.S.A.)

To say that every employ should be prosecuted is a very bold statement to make especially if you do not know the facts about the company, or it's employees. I no longer work for the company however i dilike it very much when peolple say things like that because we are everyday people doing our jobs. We do not commit fraud because every piece of information given to anyone is exactly what they receive nothing less. I this company a rip off? Yes, however the customers have the opportunity to either cancel, decide not to do it at all, or just not call.

We do not force anyone to do something they do not agree with(please read other previous rebuttals) nor do any of the employees misrepresent themselves. Everyone who writes these reports are so heart broken While I feel for them, I can't say that I am heart broken for them.

Anyone who calls the company is given all the same information and is asked to agree with the information. If anyone doesn't want to agree or participate they don't have to. No one wants to take the blame for forgetting to cancel or for not reading the paperwork properly or even for listening to what the representatives say to them. On more than one occasion during a conversation with a representative it is told to the customer how much any fees are, when and if they'll be debited, and that the card is for catalog shopping only. It is up to the person to decide if they want to continue or not.

Furthermore if a person does decide to continue I am pretty sure that they know whether or not they will have the money in there account on the specified date. If it's not going to be there don't bother it will not kill that person if they decide not to do it. Also, once there trial is activated they can call the benefits and card services to have the fees reduced, pushed back,canceled, and even split in payments where they can begin looking at and purshasing products before they even pay a membership fee in full. If people would call the number given to them they would find all this information out. Just like with any other company patience is a vitue. Like I said to prosecute all the employees for doing the job they're paid to do is stupid.
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