• Report: #878071

Complaint Review: GE Capital Retail Bank

  • Submitted: Thu, May 03, 2012
  • Updated: Thu, May 03, 2012

  • Reported By: Blondie — white bear lake Minnesota United States of America
GE Capital Retail Bank
Internet United States of America

GE Capital Retail Bank GE Money Bank cant access the new website. trying to reset password then tells me my info doesnt match. payments keep going sky high. had dental work over $5000 done. totally freaking out after hearing what this co, Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Have several accounts with GE Money bank. After reading these stories especially on CARECREDIT accounts with them, I am definitely going to look at the bill very closely.  I had major dental work done around $5000 approximately, and my dental office encouraged me to apply for a carecredit account.  I have been paying the $152 payment per month for a long time, but am becoming very worried about these excessive finance charges being slammed on people. 

My payment has now gone up to approx $176 per month now basically due to some vet bills i incurred.  I am uncertain as to how this company applies the payments received amongst different promotional charges. This company has now merged all accounts to be able to access them with all one username and one password supposedly to make things easier.  What a joke that has become! Unfortunately, I have been able to set it all up once, and can no longer access it. 

i have tried to recover the password, entered all pertinent info (acct #, ss#, bday), and the only response i get back is that "my info does not match their info".  If you try too many times, your account is locked and a message states that "user profile .... is locked, ps try again in 2 hours".This is absolutely crazy!!!  and then if you try to re-register and you provide the same info as trying to reset your password----a message states you are already registered.  UNBELIEVABLE!!!

I have entered the account number right off the card so how can it be wrong???  I also have a MOHAWK credit card (applied for at carpet king) and another through HOM FURNITURE.  Is this just another way to make it difficult to make your payment with this company?  I have had payments post 2x and had to get it reversed---a lengthy process for sure with them.  Had to fax all sorts of stuff, and yet they could clearly see that the payments had both posted.  Count me in on any lawsuit against this company!  They need to be stopped.

This report was posted on Ripoff Report on 05/03/2012 06:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Capital-Retail-Bank/internet/GE-Capital-Retail-Bank-GE-Money-Bank-cant-access-the-new-website-trying-to-reset-password-878071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on GE Capital Retail Bank

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?