Complaint Review: GEICO - FREDERICKSBURG Virginia
- GEICO ONE GEICO BOULEVARD FREDERICKSBURG, Virginia U.S.A.
- Phone: 757-222-7764
- Web:
- Category: Customer
GEICO LIE TO YOUR FACE! FREDERICKSBURG Virginia
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What a group of morons! I called Geico to cancel my policy as I found a better option yesterday. I was assured by the represenatative that the policy was cancelled and that I did not have to worry about any more payments to Geico. Oh boy, I was wrong. They drafted a double payment. I contacted my bank whom I will keep out of this. They told me to contact Geico. I did that indeed. The represenatative, another one as bright as a dark room told me that they would only refund $300 on July 8, 2009.
I was like. WTF! in a nice way. I called my bank to ask if they could reverse the charge. They indicated since it was pending that they could not provide that option. I then called Geico back and stated that what they were offering was not acceptable. I asked what they could do. They said they could offer a refund. However, I would have to wait until Tuesday. I said that was not acceptable. I requested a supervisor.
Another "brilliant" one gets on the phone. All he could do was say how sorry he was that I was given incorrect information. All I can say is that if companies want to lie to you in the face. Simply do it in the beginning. I'm waging war against this farce. I've already filed a complaint with the BBB. I had no idea how many complaints were against them in this site. You would have better luck with the keystone cops than this outfit.
Dredo558
Baltimore, Maryland
U.S.A.
This report was posted on Ripoff Report on 06/26/2009 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geico/fredericksburg-virginia-22412/geico-lie-to-your-face-fredericksburg-virginia-465279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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