• Report: #58941

Complaint Review: Galaxy Mall

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  • Submitted: Fri, May 30, 2003
  • Updated: Fri, May 30, 2003

  • Reported By:brentwood California
Galaxy Mall
754 Technology Ave Orem, Utah U.S.A.

Galaxy Mall Storesonline.com / Galaxy Mall Enterprises / Storesonline.com Imergent Inc ripoff victimized many consumers Orem Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.

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Like many of my fellow Californians, I lost my job in May of 2001.
I got an ivitation from Galaxy Mall for a free dinner and a local upscale hotel, and decided to go check it out.
My story is the same as most here, it sounded like I could "make it" on the net.

I was assured that I could change my mind even if I signed the waiver to the 3 day right to cancel.
I call my wife before I signed, and she was screaming at me NOT to sign up, but we lost our connection, and I was "SO SURE" this was legit, I signed.
I thought my wife was going to KILL me when I told her, she wept, and was hysterical in anger over what she said was such a rip off, she told me I could do the SAME THING on yahoo for under $50.00!

I went back and tried to cancel, they would not let me.
The funny thing is, I was unemployed, had NO income, and so I finaced it. It was an unsecure loan.
Now I wrote letter after letter, tried to cancel, and still no word.

Then the finance company started calling and harrasing my wife.

The company "MOnterey Financial" in Carlsbad, had a collection person that laughed in the phone and told my wife "you have to pay or we will ruin your credit"
They did report us last year, and I am still frustrated. Iwant to find others who would be interested in a class action.

I think the finance companies and Galaxy Mall/ Stores online are "in Bed" together.
It's blatant extorsion!!!

If there is anyone else that is willing to fight these guys, let me know. I owed them $4900. and now they have added interest so it's $6900.

My wife says that we will never pay, just wait for it to drop off our credit report in 2006. But I want Justice, I can not believe they can get away with this.
When I called Galaxy Mall, they told me they would allow me to cancel, it was Monterey Fuinancial that I had "issue" with.

If this has happened to ANYONE else, let me know.
That is why I beleive they are in cahoots together, Galaxy and the finance company.

Roelf
brentwood, California
U.S.A.

This report was posted on Ripoff Report on 05/30/2003 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Galaxy-Mall/Orem-Utah-84097-0004/Galaxy-Mall-Storesonlinecom-Galaxy-Mall-Enterprises-Storesonlinecom-Imergent-Inc-rip-58941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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