I bought a "packet" vacation deal from Hawaiin Airlines and they were supposed to get my miles credited to my America West/Usairways account. They still have not done it. What makes me even more furious is that I thought I was buying a luxury packet with the 5 star hotel name backing it. Just to find out it was so dingy. I got over it. I only got that packet because Hawaiin Airlines is supposed to be an affiliate of the airline I prefer and I want my miles credited. They asked for my miles number and each leg of the trip, I was told I was getting credited. After so many weeks, all I get is the inability to reach a human being on the phone and email auto-responses. Its rediculous.Sincerely,
Finally I wrote several emails and someone wrote back saying they would credit my miles to Usairways. Weeks later, it was not done.
Yesterday, I wrote back and the person wrote me back saying I will not get credit for those miles.
I would have never travelelled that airlines if I knew that. I bought the ticket because of what thier staff told me. I even asked te Phillipino lady is she was sure this particular seat, flight etc qualify. What an injustie .Apparently Hawaiin Airlines does this type of thing per things I have read online.
What an injustice! I will go to the media with this. Hawaiin Vacations at hawaiinairlines, was a scam. What infuriates me the most is that I called and made sure that the hotel I was booking was a five star hotel and it was a dingy hotel. What rubbish!
Hawaiin Airlines does not care about its passengers or the lies they tell online including the scam they pull online calling bootlet vacations and 5 star hotels what they are not.
Los Angeles, California