• Report: #385402

Complaint Review: Hydroderm

  • Submitted: Mon, October 27, 2008
  • Updated: Mon, October 27, 2008

  • Reported By:Towns County Georgia
http://www.hydroderm.com/index.htm Culver City, California U.S.A.

Hydroderm Offered 30 day trial, sent back product but still charged $84, says computer down can not process refund Culver City California

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Order 30 day trial of Hydroderm. Called on 9/24 for a RMA# but was told computers were down and to call back on Friday. Insisted in talking to supervisor who instructed me to use my order # as RMA. I was charged $84 for something I ddn't want and never recieved!
Called today 10/27 and was told computers are still down! Insisted on talking to supervisor again but he was of no help. His name (he says) is Jay Jimenez. He took my order # and said he would see what he could do. I told him I would take action in reporting them and expected to call on Monday 11/3 to find out if I have been refunded. Based on other complaints, I don't expect any action.

Towns County, Georgia

This report was posted on Ripoff Report on 10/27/2008 04:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hydroderm/Culver-City-California-90232/Hydroderm-Offered-30-day-trial-sent-back-product-but-still-charged-84-says-computer-dow-385402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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