• Report: #478478

Complaint Review: Liberty National Life Insurance Company REVIEW: Commitment to customer satisfaction. Affordable life and supplemental health insurance through in-home and workplace sales.

  • Submitted: Tue, August 11, 2009
  • Updated: Fri, January 16, 2015

  • Reported By:houston Texas
Liberty National
11500 NW Fwy Houston, Texas U.S.A.

Liberty National Life Insurance Company REVIEW: Customer Satisfaction Commitment. Liberty National Life Insurance Company has been offering affordable life and supplemental health insurance through in-home and workplace sales. Providing local, one-on-one service to customers since 1900. While automation is the way of the today's world, it won't replace our individual attention to Liberty National policyholders.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Liberty National Life Insurance Company pledges to always resolve any issues, feel safe, confident & secure when doing business with Liberty National Life Insurance Company.

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Ripoff Report REVIEW: EDitors UPDATE: Positive rating and recognition has been given to Liberty National Life Insurance Company for its commitment to excellence in customer service.

Ripoff Reports discussions with Liberty National Life Insurance Company has uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Liberty National Life Insurance Company listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Liberty National Life Insurance Company is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Liberty National Life Insurance Company has been in the insurance business since 1900. We offer affordable life and supplemental health insurance through in-home and workplace sales. Providing local, one-on-one service to our customers is something we've done from the beginning. While automation is the way of the today's world, it won't replace our individual attention to Liberty National policyholders. Insurance can make the difference in a family keeping their home, a child going to college, or having enough money to pay bills each month if a family breadwinner dies. Liberty National Life Insurance Company is passionate about helping hardworking Americans protect their families. We look forward to helping you protect yours.

Liberty National Life Insurance Company, headquartered in Birmingham, Alabama, has been meeting the insurance coverage needs of families for over 100 years, dating back to 1900. Liberty National is a wholly-owned subsidiary of the Torchmark Corporation. Torchmark is an S&P 500 company traded on the New York Stock Exchange under the symbol TMK.

Liberty National Life Insurance Company also offers an excellent career for motivated individuals looking to earn what they are worth. Earning potential is unlimited! With just seven to eight sales per week, agents have the potential to earn from $50,000 up to $75,000+ in the first year with valuable tools like laptop presentation at your fingertips. Liberty National believes in personal, dedicated service for insurance needs. We are committed to providing agents with full support, quality training and competitive compensation. Joining Liberty Nationals sales team could open the door to an outstanding income and a whole new lifestyle. Liberty National Life Insurance Company has immediate needs to fill several positions. We are looking for both entry level and senior level applicants.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.



NOW TO THE ORIGINAL REPORT THAT WAS FILED

Liberty National Its Just a Scam. Dont fall for it. Houston Texas

I am in the process of looking for a job. I got a call from the receptionist at Liberty National telling me to come in for a job interview on Friday June 17,2009 at 1:00p.m.

I was excited because it was finally a job that wasnt a retail job. So anyways Friday June 17,2009 came around and so i drove on the other side of town to a nice office building located off the northwest freeway. I thought i was going to be interview by myself with the manager of the company.

Well as soon as i sign all the information that the receptionist gave me, more people starting showing up. Well then they led us to a room with 10 chairs or more in it, and with a projector. So i was like "did i already get hire" this is not a typical interview.

Well the first thing that was put on the screen was THIS IS NOT A CATTLE CALL. I was like ok. Seeming i dont have that much experience in sales based commission. I continued on. The branch manager did the presentation, and all it talked about was money and more money. I was really excited because i have two kids at my home and all the money could do for us. Well then the presentation was over and the SCAM part was in order to continue on, we would have to pay 240.00 for insurance license before we could make money. Im sorry i dont have that much money to be spending it on a license.

So the branch manager asked if any one of us doesnt think this is for them then let me know and you can leave. Out of 10 people i was the only one to leave and i kept thinking to myselves are these people crazy.

IF YOU HAVE TO PUT MONEY INTO A JOB BEFORE YOU START MAKING MONEY THEN ITS A SCAM. STOP RIGHT THERE. DO NOT GO ANY FURTHER.

TIFFANY
houston, Texas
U.S.A.

This report was posted on Ripoff Report on 08/11/2009 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-National/Houston-Texas/Liberty-National-Its-Just-a-Scam-Dont-fall-for-it-Houston-Texas-478478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Licensing Fee- real information

AUTHOR: Anonymous - (United States of America)

So you have to get a license to work with any insurance company. This is the typical argument Liberty National uses- "There are barriers to entry to every company, this one so happens to be a license" or "well you have to have a license to work per state and federal guidelines". That's fine, I understand that you need a license to sell insurance, and currently the have a program where you can get a temporary license. The problem isn't that you MUST get a license, the problem is that YOU have to pay for it. I've called up many different insurance companies, companies who are smart and know the importance of a Name Brand (which by the way is marketing/business 101 which liberty fails in every aspect), but these companies I have called all say that they COVER the cost of the license and laughed at the fact that an agent would actually be required to pay for it. 

I currently work for Liberty National. I have done ... OK ... and made a little money, nothing extravagant, and it's no where near enough to live off of. (I made $10,000 in 5 months, BEFORE taxes and BEFORE expenses). I work my butt off. I set a MINIMUM of 20 appointments a week. If anyone says you're "LAZY" or "WEAK" don't believe them at all. It's not you who is failing yourself, it's Liberty Nationals business model, poor training, and recruiter style business that is failing you.

GOOD LUCK!
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#2 UPDATE EX-employee responds

Licensing fees

AUTHOR: Joe - (U.S.A.)

While Tiffany has most of this right, the Cattle Call, all the talk on the money yyou could earn, the oneshe overlooked area I feel she overlooked is the requirement of a license BEFORE you go to work for them. This is a State AND Federal requirement so you cannot blame the company for their "asking" you to pay out the fees for the License. After all would you let your kids ride the school bus if you know the driver didn't have either the correct license or any at all?

Don't Blame Liberty for this as ALL insurance companies require you to be licensed before they will let you loose on the public. If you ever interview with them just ask how many agents in their office made over $100,000 last year and how many made $75,000+, that will show you how truthful they are.

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