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Report: #1031792

Complaint Review: Magicjack - Internet

  • Submitted:
  • Updated:
  • Reported By: Wilsonville Oregon
  • Author Confirmed What's this?
  • Why?
  • Magicjack magicjack.com Internet U.S.A.

Magicjack Bad Service Magicjack doesn't work, Ripped off for amount on refund after many months ? Internet

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I ordered 2 Magicjacks and the platinum service plan. The device would not work. I spoke to three levels of customer service and they could not get the device to work. I spent hours (around 6 total) trying everything to get the device to work.

I finally requested a refund and after jumping through all of their hoops, I was told that the RMA was late. I have a notarized statement from UPS showing that this is false that the package was delivered on time.

I also discovered that Magicjack charged my credit card before the trial period was up. I paid over $150.00 for the devices and after months of waiting and repeated online tech support sessions I was finally refunded $106.85.

Do Not purchase Magicjack. It doesn't work. It comes with very bad tech support. It comes with no-integrity to the companies word. They lie, they steal, they waste your time and your monies.

Mcarnett
Wilsonville, Oregon
U.S.A.

This report was posted on Ripoff Report on 12/04/2008 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magicjack/internet/magicjack-bad-service-magicjack-doesnt-work-ripped-off-for-amount-on-refund-after-many-m-1031792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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