• Report: #193736

Complaint Review: Mary Kay

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  • Submitted: Mon, May 29, 2006
  • Updated: Mon, January 16, 2012

  • Reported By:Milwaukee Wisconsin
Mary Kay
marykay.com Nationwide U.S.A.

Mary Kay Beauty Consultant Mary Kay ripoff Texas

*Consumer Comment: The real truth

*UPDATE Employee: Mary Kay offers opportunities

*UPDATE EX-employee responds: AGREED 100%

*General Comment: The Truth

*UPDATE EX-employee responds: You are partially right

*UPDATE Employee: This is all False information

*UPDATE EX-employee responds: Sorry, you are mistaken.

*UPDATE Employee: Wow, MK is AMAZING!

*REBUTTAL Owner of company: One bad apple...

*REBUTTAL Owner of company: One bad apple...

*Consumer Comment: I saw something odd at a MK party.

*Consumer Comment: I saw something odd at a MK party.

*Consumer Comment: I saw something odd at a MK party.

*Consumer Comment: I saw something odd at a MK party.

*UPDATE Employee: Oh My! I am so offended!!'

*Consumer Comment: Rep did not send my free sample

*UPDATE EX-employee responds: Mary Kay is a WONDERFUL company

*Consumer Comment: thats so not right

*Consumer Comment: Hmmmmm sounds like a disgrunteled rep

*UPDATE Employee: Mary Kay is AWESOME - NOT a ripoff

*Consumer Comment: What's Up

*Consumer Comment: Mary Kay is not for everyone

*UPDATE Employee: Wow. Just wow.

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The Mary Kay beauty consultant business is a scam. They promise you incentives, a pink cadillac, it is nothing but a scam. the skin care products gave people skin rashes and other skin disorders. Some of the pepole who work in the Mary Kay beauty consultant business are not licensed to conduct skin care classes or lectures. It is a scam... please dont go for it!

anonymous
Milwaukee, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 05/29/2006 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mary-Kay/nationwide/Mary-Kay-Beauty-Consultant-Mary-Kay-ripoff-Texas-193736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

The real truth

AUTHOR: Tagurit - (USA)

Yep more of those MK ladies saying how GREAT this company is.  Ive tried to buy product from them but every time someone insists on trying to suck me into being a consultant even when Im clear Im not interested.  Because lets face it the numbers just dont add up.

So, lets focus on some cold hard numbers.   Real numbers that come from independent publicly reported and audited information from sources such as Hoovers as well as directly from Mark Kay the Company itself.


  MK company annual revenues are approximately $2.5B


  There are approximately 1.6 million beauty consultants world wide at any given time


  Approximately 500,000 new beauty consultants join each year - the 1.6M total beauty consultant # world wide seems to stay constant so we can assume with confidence that 500,000 consultants turn over each year

  Mary Kay employees approximately 3,500 direct employees management, IT, marketing, product development, etc.

If we divide $2.5B by 1.6M we get an average of $1,562.50 annual revenue per beauty consultant. Obviously not every beauty consultant sells exactly the same amount and certainly no one in their right mind would call $1,562.50 per year great money.

 So, lets look at a more likely scenario.  1% of beauty consultants OR LESS are successful.   This is much more reasonable given actual #s so lets have a look.

Each of the 500,000 new beauty consultants will be required at a minimum to purchase the starter kit for $100.  The reality is that they typically spend more but Im going to err in favor of Mary Kay on this assumption.  That means the company receives a MINIMUM of $50M annually just from new consultants purchasing starter kits.  The reality is most new beauty consultants end up spending closer to $1,000 for their starter + inventory which puts the more likely # at $500M literally 20% of Mary Kay total revenue.  Not bad.   But well take the $50M # as a starter to give the Mary Kay people a bit of an advantage.  So lets see how the rest of the #s shake out.

 If we subtract the $50M from the $2.5B annual revenue were left with $2.45B to distribute across the 1% (or less) who are actually successful.  If we divide $2.45B by the 1% of consultants (ie. 16,000) we get an average annual revenue of $153,125 which appears to be somewhat in line with what several of them say are what top producers make.  If top producers make more, then keep in mind the % of total successful producers has to drop because if someone makes more then someone else is making far less.  Keep in mind there is only $2.5B to distribute across all these 1.6M beauty consultants.  

Given the more likely scenario that most new consultants are spending closer to $1,000 on their starter kits and product since Mary Kay pushes the beauty consultants to purchase and hold inventory the revenue left to distribute across the successful beauty consultants is more realistically only $2B.   If the top producers are making North of $200K annually (which I find hard to believe) but lets assume they are, then that means less than a half of a percent of all beauty consultants world wide are actually successful (approx. 8,000 people).   That seems like a lot of people but 8,000 out of 1.6M not so much.   Keep in mind also that those that are part of these few successful folks got in early or are in unsaturated markets such as China.   

Lets also not forget if you work for yourself you have to pay your own health benefits, 401K, unemployment taxes, gas/travel expenses, home office expenses (postage, phone, computer, etc.).   I seriously get annoyed at these pink ladies who hit me up while Im out shopping wanting me to be a

beauty consultant to make more money.  Honey if I want to make more money I just work harder at my current job and sell more software.   Some of these pink ladies are so delusional they actually try to tell me I can make more selling Mary Kay than doing what I am now geez really I make over 250K do

they?   Does anyone at MK?   Really?  Keep in mind also that the MK market in Dallas is already heavily saturated you can throw a stone and hit a ton of beauty consultants.  

Sorry ladies, but I prefer to live in a little place called reality.  Seriously, if you are a Mary Kay beauty consultant or director making over $250K a year AFTER paying health, 401K, unemployment, travel and home office expenses, then by all means post your tax return sans SSN and name.  In other words PROVE IT - put your money where your little lip-sticked mouth is.  Otherwise go troll somewhere else because Im not buying it.
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#2 UPDATE Employee

Mary Kay offers opportunities

AUTHOR: Kate - (United States of America)

The original report is not only completely false, it offers no proof, contains misinformation and doesn't even remotely explain the problem this person had while she was a part of the company, IF she even was.

I joined Mary Kay almost 2 years ago and I will be the first to admit that it's something I never thought I would do in a million years. But I did my homework first. I went online to see what people were saying on websites, both good and bad, and talked to a few people I knew. It's not something I went into with my eyes closed.

Unfortunately as with any business, group of people, society, congregation what have you, Mary Kay has it's 'bad apples'. There are a few consultants and one director out there that I can think of that if I would have met them first, I would absolutely not joined. Luckily, you can't judge an entire group/business based on a few people and/or stories you hear from friends and family.

Mary Kay promises you NOTHING. If someone does, then I've also got some things to sell you. What you SHOULD be promised and told about are some fantastic opportunities that you'll have to grow both in business and as a person. 

Mary Kay is no different than anything else in life, you get out what you put in, and in my short time with this fabulous company I have certainly found this to be true. It's something that doesn't matter how many times your told, or how many times you hear it, you have to live it and experience to believe it. When you work your business, your business works for you. If you don't put any effort into it, expect new customers to fall out of the sky, you can't then wonder why you're not making any money and all of your product is sitting on your shelves. You won't see any of the 'extras' we have to offer for selling, or recruiting or anything else. 

As for our products causing rashes and disorders, that's just nonsense. No product on the market is going to be perfect for everyone's skin, that's why we offer a 100% satisfaction guarantee. If you don't get results from your consultant, call the company. I have tried just about every acne cream, wash and product there is out there, with minimal results. After a few weeks of using Mary Kay's TimeWise line, I got so many compliments on my complexion and my 'glowing' skin you'd have thought I was pregnant. That's just the tip of the iceberg when it comes to what Mary Kay has done for me.

I've learned so much about myself in the last 2 years; become more self confident, and met quite a few wonderful people, some of whom have become good friends.

I'm sorry you had a bad experience, I hope you don't let it ruin your opinion of a great product and company.


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#3 UPDATE EX-employee responds

AGREED 100%

AUTHOR: lilmisstrouble - (USA)

Oh yes... I hear ya, sister! Been there, done that! Honestly can't say I know anybody who went far in MK unless they ALREADY fell into some money somehow or previously had a successful career that allowed them to save. Most of us who come from the other side of the tracks, have a ways to go before being financially secure enough to spend the way your required to spend in that cult! C'mon! For all the makeup/skin care you DO manage to sell or profit from, your directors will create some stupid get together program in a far away town or another state that you absolutely MUST attend, MUST buy a snazzy new outfit for, and MUST give them $150 just to attend this awesome and career essential shin-dig. Oh, and they have those profit eating rah-rah get togethers just about every damn month. Hmmm... Not all of us have that kind of cushion to fall back on once that large chunk of our profits are gone.. (You know, like a husband with a great income, retirement/pension from our previous 70,000 a year paying job, or inheritence, or lawsuit benefit, or whatever!!!). The whole clan is just bogus! I had to vent, so I blogged about it:

http://marykayvultures.blogspot.com/

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#4 General Comment

The Truth

AUTHOR: Chameleon - (United States of America)

Mary Kay IS deceptive.  Do consultants sell products to actual customers?  Sure, sometimes.  However, the name of the game is to get people to sign up UNDER you and then convince them to buy inventory.  The more you do this, the more youll move up in the company and the more commission you will make off the new recruits.  Sales in Mary Kay are NOT calculated based upon what you sell to customers.  It is based on what is sold to ANYONE.  Including consultants.  This company is NOT focused on selling to customers; it is about recruiting others so you can gain a commission off of them.   This is how many of the consultants receive the incentives that are mentioned. 

 

No matter how you slice it, MOST people lose money in companies with this kind of structure.  You may get excited you received a big check once in awhile, but at what cost in the long run?  For those of you who may respond with I make X amount per month!  Thats a lot!, what about your overhead costs?  Your time?  The wear and tear on your vehicle?  Gas?  Real business owners calculate all of these factors before determining a profit.
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#5 UPDATE EX-employee responds

You are partially right

AUTHOR: Gypsy Izayoi - (United States of America)

Allof you who are offended and pointing fingers and saying rude things like 'I'm sorry you don't want to succeed in life' need to step back and look at the whole picture. I worked for MK for a bit and my director promised me from the first day-- I will be right beside you and I will walk you through this step by step and you WILL have a car and all that. After I signed up she vanished and the only time I saw her was at the parties which are a total joke!

My second director was a bit better. I switched units and she was realistic, saying that if you don't work you don't earn.  And she is right. But the fact is more directors than not are there to get you to sign up and that's it, you are simply a rung on their ladder to get to the top. If you want to work with MK choose a rep who is REALISTIC with goals. I quit not because I couldn't sell but because I graduated college and have other things to do with my time now. I don't fit in with the prissy goody two shoes hen parties, I am cash motivated, and I am immensely uncomfortable around the MK reps around Dallas as they seem so much better than everyone else, or so they think. But it is totaaly rude to make such comments-- just because you had family that was sucessful doesnt mean this person had a good unit leader or even an area that was a good area to sell in-- lower income people simply will not buy MK.
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#6 UPDATE Employee

This is all False information

AUTHOR: Marykay - (U.S.A.)

All the information at this post is not only false, but totally inaccurate. I work for Mary Kay and am a Beauty Consultant with them. The link the poster has left does not link you to ANY Mary Kay product. The product it links you to is in NO WAY associated with Mary Kay. Second, the incentives offered to us are not a scam. All Consultants recieve the incentives offered to us, if we earn them. We do not get incentives for nothing, we have to EARN them. Some we get from our retruiter, our director, or even the company, but they must be EARNED. Yes, it is true some people have broke out from our products, but people can break out from ANY skin care product on the market. The Pink Cadillac, is another incentive we can earn. It takes A LOT of work to get the Pink Cadillac, but we can EARN it, and lots of people have and currently drive one.

Also, as consultants we do not need to be licensed to teach skin care classes, or any classes for that matter for our business. You will be hard pressed to find somebody in our business who is "licensed" we are not cosmatologists, we are beauty consultants. We do not claim to be cosmatologists. There is nothing about our business that is a scam. When you sign up to work this business you are then becoming an owner of your own business, and nobody will do the work for you, you must do the work yourself to be successful in this business. I just want to put the corrected information out there about our business, and that we are not a scam, and we are not "bad" people.
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#7 UPDATE EX-employee responds

Sorry, you are mistaken.

AUTHOR: Mrsbarrett - (U.S.A.)

There have been over 33,000 Mary Kay independent sales directors and at least 500 National Sales Directors. If I am remembering correctly, about 500,000 ladies attend the Dallas convention or are MK consultants.

I was one of those several years ago, not a bigwig but just a consultant. To this day, I highly highly recommend this company for a career AND for products. They are Class A in every way. As a consultant, I not only enjoyed making $800 profit by selling $1600 in product each month by building my repeat customer base to over 100, but I also met several of my best friends this way and learned a phenominal amount about life, people and business. You get out of it what you put in it. I read everything I could get my hands on, I attended every meeting I could, and went to the seminar. I also learned so much about skin care, cosmetic application and customer service.

I realize that not everyone has had the experience that I had and that Mary Kay is not for everyone but, just because you didnt follow the path that MK advises, and therfore did not get results, it is no reason to bash the company. Mary Kay works for thousands and thousands of women every year. I know personally some very very wealthy Mary Kay ladies and they started at the bottom where I started. They chose to keep going, I didnt. Am I angry because I did not get a cadillac? No, I take responsibility for the fact that I chose to stop the momentum and walk away instead. I did not continue to pursue the opportunity. The opportunity is there equally for EVERYONE. It is what YOU decided to do with it. It most certainly is a very rewarding career if you do it the right way.

Your opinion is very baised and narrow based on your experience alone. If anyone wants to know the truth, go on amazon.com and see if you can get ahold of any one of many books written about Mary Kay herself, the company and the women who have succeeded. It is NOT a SCAM!!!!!
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#8 UPDATE Employee

Wow, MK is AMAZING!

AUTHOR: Iluvpets2008 - (U.S.A.)

So first off, my mom drives a fancy pink cadillac and has driven one for the past 10 years...she put me through my undergrad college and my brother through his undergrad college all with money she earned from MK and her and my dad go on trips to Hawaii and all over with money from Mary Kay!

The reason most people are complaining about MK is because they are lazy consultants who are not working.....you won't make the money if you don't get off your butt and work...so I'm sorry you have no work ethic and goals and don want to succeed in your life. Quit complaining and blaiming YOUR problems on other people!!!!
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#9 REBUTTAL Owner of company

One bad apple...

AUTHOR: Riley R. - (U.S.A.)

I'm so sorry you had what sounds like apparently a bad experience, & bad consultan....maybe, or maybe just a very bad experience. Many consultants do not have a license, & aren't required to either, as they are supposed to touch the skin of customers, rather teach skin care/cosmetic application. However, licensed cosmetologists don't necessarily know that much more, unless they have taken the time to learn.

Mary Kay's products have been around for over 45 years, & for the last 10 years have been the #1 best selling brand in overall categoried. I thought Mary Kay was Grandma's makeup & frankly I was a cosmetic "snob", only using deparment brands. I have had troublesome skin issues in the past, & had to use Accutane, ProActive, anything to help with adult onset acne. Accutane helped but had horrible side effects (one of them was lost vision in one eye, had to have expensive IV treatment to save sight), ProActive helped too at some degree, but I always questioned if I was taking care of my skin properly or hurting/aging it. When I was approaced the first 2 times about trying MK, I allowed both to give me a facial, & couldn't stand the products. THe third time I told my friend (who had quit practicing law to sell MK!) no way! SHe convinced me to give her & the product another try. I'm SO happy she did! She took her "profession" seriously, taking time to learn about the products, which products were best for your type of skin, what products had been shown to help specific conditions, etc. And guess -what? For the first time in years, my skin looked not just clear, but really good! I -was finally taught proper skin care & technique's in applying makeup.

Therefore, the point of this response is to nake you & others aware that the products MK sells are exceptional products, but just like any line of skin care, there will always be those out there who never took the time to learn about the products & develop a broad based knowledge about the line. If anyone reading this is considering wearing or selling MK, interview your consultant. It just like a realtor, you want someone who knows what they're doing. How long in the biz, do they keep a "full store", or are they part time (i.e = you'll have to wait on orders), what personalized services do they offer. Go to marykay.com & look for a consultant in your area who is working her business as a business, not a hobby. Lastly, if you want to make money in MK, it is no gimmick, rather a choice. I know a ton of cadillac drivers, a 28 personal friend who is a National Director driving a free Escalade. So, it's not for everyone, but it's pretty darn easy. If you think the products will fly off your shelves w/out you doint a thing......find an hourly job. You can't be lazy & expect to generate good money.
Thanks so much,
Riley in TX
Small MK business owner for 2+ years 469-952-2795
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#10 REBUTTAL Owner of company

One bad apple...

AUTHOR: Riley R. - (U.S.A.)

zI'm sorry you had what sounds like apparently a bad experience, & bad consultant
....maybe. Many consultants do not have a license, & aren't required to either, as they are supposed to touch the skin of customers, rather teach skin care/cosmetic application.

Mary Kay's products have been around for over 45 years, & for the last 10 years have been the #1 best selling brand in overall categoried. I thought Mary Kay was Grandma's makeup & frankly I was a cosmetic "snob", only using deparment brands. I have had troublesome skin issues in the past, & had to use Accutane, ProActive, anything to help with adult onset acne. Accutane helped but had horrible side effects (one of them was lost vision in one eye, had to have expensive IV treatment to save sight), ProActive helped too at some degree, but I always questioned if I was taking care of my skin properly or hurting/aging it. When I was approaced the first 2 times about trying MK, I allowed both to give me a facial, & couldn't stand the products. THe third time I told my friend (who had quit practicing law to sell MK!) no way! SHe convinced me to give her & the product another try. I'm SO happy she did! She took her "profession" seriously, taking time to learn about the products, which products were best for your type of skin, what products had been shown to help specific conditions, etc. And guess what? For the first time in years, my skin looked not just clear, but really good! I was finally taught proper skin care & technique's in applying makeup.

Therefore, the point of this response is to nake you & others aware that the products MK sells are exceptional products, but just like any line of skin care, there will always be those out there who never took the time to learn about the products & develop a broad based knowledge about the line. If anyone reading this is considering wearing or selling MK, interview your consultant. It just like a realtor, you want someone who knows what they're doing. How long in the biz, do they keep a "full store", or are they part time (i.e = you'll have to wait on orders), what personalized services do they offer. Go to marykay.com & look for a consultant in your area who is working her business as a business, not a hobby. Lastly, if you want to make money in MK, it is no gimmick, rather a choice. I know a ton of cadillac drivers, a 28 personal friend who is a National Director driving a free Escalade. So, it's not for everyone, but it's pretty darn easy. If you think the products will fly off your shelves w/out you doint a thing......find an hourly job. You can't be lazy & expect to generate good money. Thanks. Riley, tx
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#11 Consumer Comment

I saw something odd at a MK party.

AUTHOR: Kraplan University - (U.S.A.)

I went to a Mary Kay party last night. I loved the product, loved the energy, and the director was there with her new consultant helping her throw her first MK party.

But I noticed something unusual. The director kept going on and on about how wonderful it is to be a Mary Kay consultant. She talked in great detail about the cars, the money, and all the fun, exciting people you'll meet. And at every other line she said, "Ladies, you can do this."

Wait a minute, I thought. I was told this party was about trying new products and about helping this new sales consultant by bringing her some business. So shouldn't the director be convincing us to buy products, instead of trying to sell us on selling the product? This isn't how business is run.

At the end, there was one girl who expressed an interest in learning more about becoming a consultant, and the director jumped on her and pressured her to set up a three-way phone conference with her director. The girl wanted to finish reading the flier first before committing to a meeting, but the director kept pressuring her. The girl finally gave in and even set up a meeting to go over the inventory kits.

I went home suspicious, so I went on google and did some research on Mary Kay.

I came across a website that, after I read some of the content, realized that what I saw at the party is exactly what others have seen too.

The website is: http://www.thepinkingshears.com/

I encourage everyone to go there and see the other side of the Mary Kay pink coin.

If it's too good to be true, it is.
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#12 Consumer Comment

I saw something odd at a MK party.

AUTHOR: Kraplan University - (U.S.A.)

I went to a Mary Kay party last night. I loved the product, loved the energy, and the director was there with her new consultant helping her throw her first MK party.

But I noticed something unusual. The director kept going on and on about how wonderful it is to be a Mary Kay consultant. She talked in great detail about the cars, the money, and all the fun, exciting people you'll meet. And at every other line she said, "Ladies, you can do this."

Wait a minute, I thought. I was told this party was about trying new products and about helping this new sales consultant by bringing her some business. So shouldn't the director be convincing us to buy products, instead of trying to sell us on selling the product? This isn't how business is run.

At the end, there was one girl who expressed an interest in learning more about becoming a consultant, and the director jumped on her and pressured her to set up a three-way phone conference with her director. The girl wanted to finish reading the flier first before committing to a meeting, but the director kept pressuring her. The girl finally gave in and even set up a meeting to go over the inventory kits.

I went home suspicious, so I went on google and did some research on Mary Kay.

I came across a website that, after I read some of the content, realized that what I saw at the party is exactly what others have seen too.

The website is: http://www.thepinkingshears.com/

I encourage everyone to go there and see the other side of the Mary Kay pink coin.

If it's too good to be true, it is.
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#13 Consumer Comment

I saw something odd at a MK party.

AUTHOR: Kraplan University - (U.S.A.)

I went to a Mary Kay party last night. I loved the product, loved the energy, and the director was there with her new consultant helping her throw her first MK party.

But I noticed something unusual. The director kept going on and on about how wonderful it is to be a Mary Kay consultant. She talked in great detail about the cars, the money, and all the fun, exciting people you'll meet. And at every other line she said, "Ladies, you can do this."

Wait a minute, I thought. I was told this party was about trying new products and about helping this new sales consultant by bringing her some business. So shouldn't the director be convincing us to buy products, instead of trying to sell us on selling the product? This isn't how business is run.

At the end, there was one girl who expressed an interest in learning more about becoming a consultant, and the director jumped on her and pressured her to set up a three-way phone conference with her director. The girl wanted to finish reading the flier first before committing to a meeting, but the director kept pressuring her. The girl finally gave in and even set up a meeting to go over the inventory kits.

I went home suspicious, so I went on google and did some research on Mary Kay.

I came across a website that, after I read some of the content, realized that what I saw at the party is exactly what others have seen too.

The website is: http://www.thepinkingshears.com/

I encourage everyone to go there and see the other side of the Mary Kay pink coin.

If it's too good to be true, it is.
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#14 Consumer Comment

I saw something odd at a MK party.

AUTHOR: Kraplan University - (U.S.A.)

I went to a Mary Kay party last night. I loved the product, loved the energy, and the director was there with her new consultant helping her throw her first MK party.

But I noticed something unusual. The director kept going on and on about how wonderful it is to be a Mary Kay consultant. She talked in great detail about the cars, the money, and all the fun, exciting people you'll meet. And at every other line she said, "Ladies, you can do this."

Wait a minute, I thought. I was told this party was about trying new products and about helping this new sales consultant by bringing her some business. So shouldn't the director be convincing us to buy products, instead of trying to sell us on selling the product? This isn't how business is run.

At the end, there was one girl who expressed an interest in learning more about becoming a consultant, and the director jumped on her and pressured her to set up a three-way phone conference with her director. The girl wanted to finish reading the flier first before committing to a meeting, but the director kept pressuring her. The girl finally gave in and even set up a meeting to go over the inventory kits.

I went home suspicious, so I went on google and did some research on Mary Kay.

I came across a website that, after I read some of the content, realized that what I saw at the party is exactly what others have seen too.

The website is: http://www.thepinkingshears.com/

I encourage everyone to go there and see the other side of the Mary Kay pink coin.

If it's too good to be true, it is.
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#15 UPDATE Employee

Oh My! I am so offended!!'

AUTHOR: Khalilah - (U.S.A.)

Mary Kay is not a scam! I have been with the company for more than a year! I love it! I have received everything my sales director told me! I love mary kay so much I believe my blood is pink! Our company is more like a sisterhood, professional women that love the product, gifts, money, and recongnition!

I am so ready to go to our career conference in Memphis, TN! I am a red jacket and working toward becoming a team leader and riding in my free car! Mary Kay is a company that enrich women lives, give each women the same opportunity as any other women in the company! We start off on the same level and it is up to you how far you want to go and how much money you want to make! This is your business.. so you have to treat it as such!
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#16 Consumer Comment

Rep did not send my free sample

AUTHOR: Jane - (U.S.A.)

I contacted a local rep last year to obtain a free sample (I think it was a sample of Timewise). She emailed me promptly and of course asked me if I was interested in selling. I said no thank you. She also informed me that she holds events several times a month where I could be her guest, get a facial, and learn more about the products. I told her that I could not do so based on my schedule. She emailed me once more to bug me about attending an event and never contacted me again after that. She never sent my sample! So basically I guess you can't actually get a sample unless you attend a meeting or event, and/or buy some products. I think this is unfair as "Free" should be free and with no strings attached.
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#17 UPDATE EX-employee responds

Mary Kay is a WONDERFUL company

AUTHOR: Katiecattravel - (U.S.A.)

I understand that some people don't fully grasp the dedication needed to make an MLM work. But bashing an entire company is unfair. As a former Mary Kay rep, I can honestly say that, yes, there is a LOT of hype. The meetings and the happy happy joy joy outlook paint too rosey a glow. But it is an undeniable fact, there are women out there who are making it rich selling the product. They are EARNING the cars, and the trips and the high dollar payout for an extensive downline. But it is not an overnight thing, or even a 5 year thing. And in an industry that has over 1,300,000 reps, it is not an easy thing. As for the product breaking people out? Not every persons skin is the same. People have allergies, or sensitivities. I became a rep because this product was the ONLY PRODUCT that I wasn't allergic to. As for skin care classes, I wasn't at the class you were at, but as long as the consultant only INSTRUCTED you in the application of products, and did not actually TOUCH anyone, I don't know of any laws that were broken.
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#18 Consumer Comment

thats so not right

AUTHOR: Jessca_hrtn - (U.S.A.)

Mary Kay products are great products. their consultants are even better. I have 3 consultants in my family, and I am hoping to join under my mother. they are not some rip off biz there are totally legit. they have weekly seminars, that are to help improve technique and skills.

Personally I love their products, and the guarantee policy is great. if you go to the store and buy something you cant return it because it wasn't the right color. I think that is pretty nice of them, dont you. They also let you, free of charge get a beauty makeover to see the products before hand, and can try out any product before you buy it. I think they are great, and hope to recruit soon, not just because I might get a car, but because it seems like a fun and rewarding job. But you have to work hard to get the rewards they talk about. You have to be serious about what you are doing, not just to get the car then quit.

I think that they are honesty a wonderful company, who are trying to help women feel good and look good, with top quality products. I am proud to say that I wear Mary Kay. Sorry about your person experience but it should not be directed toward the company in a whole.
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#19 Consumer Comment

Hmmmmm sounds like a disgrunteled rep

AUTHOR: Amy - (U.S.A.)

This report is ridiculous!!! She gives no validating evidence of her statements and no reason.

I have used this companies cosmetics off and on for years and never had a problem with reactions and nethier has anyone that also bought this product through parties or demos that I asked to come with me... This also includes my handicapped daughter that has latex allergies among other allergies and it would take too long to list. She has never had a problem with this line of products!!! She has with others that are retail off the shelf.

Sorry this just sounds like someone that thought they could sign up as a sales rep and not have to actually due any work.
I have never found the product line from this company to be anything other than ABOVE the quality you find in the retail stores.

No I do not sell this product I am just a consumer that has used it and dealt with the more reputible reps they have.(Thank Goodness)

Amy
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#20 UPDATE Employee

Mary Kay is AWESOME - NOT a ripoff

AUTHOR: Muraya - (U.S.A.)

I wholeheartedly agree with all the previous rebuttals. I became an Independent Beauty Consultant with Mary Kay just a few weeks ago and so far I am working on my 2nd promotion. Yes, there are plenty of REAL incentives (like the jewelry, gifts, pink cadillacs and now SUVs). I know because I've seen them materialize. When I was first approached to become a representative, I was very doubtful to say the least. I immediately thought that this was another "Avon Fluff" type business and could not take it seriously. Then I learned their business model that has been used for over 40 years.

I come from a corporate background and was very impressed with not only how smart and strategic it is but also how motivating and positive their environment is. You have a choice of running your own business part-time (don't have to quit your day job) or full time. The products are top quality (and like all cosmtics and skin care, some have very sensitive skin and do break out no matter what) and they practically sell themselves. Either way, you do make extra money and become more confident in your selling ability. In addition, you have a lot fun meeting new people and seeing these women totally indulge of an afternoon or evening of pampering.

Take it from this skeptic.. Mary Kay continues to be a very successful company and is both domestically and internationally reknown. The Mary Kay Ash story is well worth the read. Many women's lives have changed for the better in so many different ways.

Mary Kay's motto is true.. "Inspiring Beauty and Enriching Lives"

I do hope you consider these comments before you continue to try to give Mary Kay a bad rep.

Good luck to you.
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#21 Consumer Comment

What's Up

AUTHOR: Jimmy - (U.S.A.)

There are no promises with Mary Kay, the only promise would be that you have to work hard to achieve your goals. A Mary Kay rep is about relationships and helping people look and feel beautiful. It so happens that you can make some money while you are at it. It sounds like you may have started and quit. Mary Kay says "Get started and never quit" Mary Kay is not for everyone, you have to love people and be able to build relationships.
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#22 Consumer Comment

Mary Kay is not for everyone

AUTHOR: Denise - (U.S.A.)

I'm sorry you feel Mary Kay is a scam. But I can honestly say that it isn't. While I don't sell or purchase Mary Kay, I know people that do, and they are not trying to rip you off!
Mary Kay has been around for a long time, just as Avon has been.

You do receive great incentives, like the pink cadillac (I've seen them in my town) and other monatary rewards. However, you must WORK for it! Your success depends on the person who is selling the product, YOU! Noone else. It's a business not a get rich quick fix. But just like this type of business, the market is over-saturated with people selling the same product. Maybe you need to find a more unique niche.
And no one has to be certified or a genius to sell a product. And if you or someone you know are broke-out from using the product, maybe you should try something for more sensitive skin. Mary Kay carries that too. If you still break out, you could be allergic to any one of the ingredients. It happens.

I'm sorry for your disappointment, but maybe running a business is not for you.
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#23 UPDATE Employee

Wow. Just wow.

AUTHOR: Michele - (U.S.A.)

youve got to be kidding when you join Mary Kay no one promises you anything. they tell you this is your own business and you have to work for everything in it. there is no way to hold the entire company liable if one consultant lied to you. Mary Kay consultants have their own business and they conduct it how they choose but the company gives them suggestions and rules they should follow. Sorry that your consultant was dishonest with you, but most are not. They are taught to follow the Golden Rule in their life. Sorry for your bad experience with one person. Put your report out on her, not the whole company.

As for the thing about their products giving people rashes, some people have sensitivities and there is no way to know if you have it until you are exposed to it. If someone is allergic to something then it doesn't matter what company makes it they will still get a rash. Mary Kay has a 100% satisfaction guarantee so if you get a reaction or just don't like the color, scent whatever you can get a new product or your money back.

You do not need a license to be in Mary Kay. Only to touch faces that you are working on. Mary Kay consultants are told not to touch their clients faces, and they are completely within the bounds of the law. All they do is tell you about the product, let you try it, and sell it. Go to a department store, where many employees are just young women with no beauty education at all putting things on your face with brushes and fingers you dont know are clean.
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