- Report: #333590
Report - Rebuttal - Arbitrate
Complaint Review: Mineral Science
Mineral Science13710 Hutton Drive Farmers Branch, Texas U.S.A.
Mineral Science Unable to cancel trial membership for Purity Mineral Makeup, phone number doesnt work Farmers Branch Texas
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I started calling at about day 10 to cancel. Either the phone number is busy, or I got a message saying I was number 40 or so in the queue, the message updates every minute or so. Then finally after about 10 minutes of waiting, a message comes on and says to leave a message and a phone number and GUARANTEES you will receive a return phone call. I have yet to receive a call and its been over a week.
So, now my boyfriends card (this was a gift from him because I was feeling bad about myself and he wanted to cheer me up) has been charged 59.99 and they continue to charge you 29.99 every two months and ship more makeup every two months (allegedly).
There is seemingly NO WAY to cancel this. I have no idea what my boyfriends bank is willing to do to help him out. I feel horrible that this has happened to him and I know it will sour him to ever doing anything nice like THIS for me again!!!
PLEASE do whatever you can to help us!! Im not the only one who has complained on here and on the net in general.
Thank you for your time
This report was posted on Ripoff Report on 05/19/2008 06:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mineral-Science/Farmers-Branch-Texas-75234/Mineral-Science-Unable-to-cancel-trial-membership-for-Purity-Mineral-Makeup-phone-number-333590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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