- Report: #1087343
Report - Rebuttal - Arbitrate
Complaint Review: Monitronics
Monitronics1824 Tribune Road Sacramento, California USA
Monitronics Company buys up contracts and rips of consumers Sacramento California
*UPDATE Employee: Monitronics Cares
*Author of original report: Consumers always get the shaft
*General Comment: It doesnt matter....
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When i signed my contract on 2-8-12 it was with Pinnacle Security. Not long after that the company changed to Devcon Security. Then on November 8th 2012 i got a letter stating Devcon had sold our contract to Monitronics.
Recently my system has started stating that doors are opening when there closed and locked. I had to turn the chime off on the system. The customer service rep said the batter needed to be changed so i opend it up and pulled the battery out. I found that the batter had started leaking acid a ate way one of the connections.
The rep said i would have to buy a new battery and pay for a tech to come fix it even though i have a warrenty. When i ask how much to get out of the contract i was told it would be 1000 dollars this is extortion. The rep to me im under contract and there is nothing i can do to them. I never singed a contract with these idiots i dont see have a contract can still be good after changing companys twice. Monitronics dose not even repair the equipment thats General Electrics job. I dont see how a anti trust lawsuit has not be filed against this compay.
If a contract or compay is sold the consumer should have the right to opt out of the contract. Any one in sacramento, Ca who has had problems should call Curtis Ming from CBS13 news and have him investigate because thats what i am going to do.
This report was posted on Ripoff Report on 09/25/2013 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Monitronics/Sacramento-California-95815/Monitronics-Company-buys-up-contracts-and-rips-of-consumers-Sacramento-California-1087343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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