• Report: #163171

Complaint Review: ONE CALL

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  • Submitted: Thu, November 03, 2005
  • Updated: Wed, November 09, 2005

  • Reported By:Battle Lake Minnesota
ONE CALL
Cincinnati, Ohio U.S.A.

ONE CALL Navicomm I own a computer repair; several of my Customers have received bills from this company. it dialed their number automatically without my say so or knowledge. I also received a bill from them. This is wrong and somebody needs to step up to the plate and shut this place down. ripoff Cincinnati Ohio

*Consumer Comment: Scam calls that were never made-One Call Navicomm and online phone directories. How to stop it dead.

*Consumer Comment: Scam calls that were never made-One Call Navicomm and online phone directories. How to stop it dead.

*Consumer Comment: Scam calls that were never made-One Call Navicomm and online phone directories. How to stop it dead.

*Author of original report: MORE CUSTOMERS

*Consumer Comment: So what had you done to their computers to cause this to happen?

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I own a computer repair; several of my Customers have received bills from this company. Not understanding how they got them. After working on a few machines I had one plugged in and it dialed their number automatically without my say so or knowledge. I also received a bill from them. This is wrong and somebody needs to step up to the plate and shut this place down.

Neal
Battle Lake, Minnesota
U.S.A.

This report was posted on Ripoff Report on 11/03/2005 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/ONE-CALL/Cincinnati-Ohio-45263/ONE-CALL-Navicomm-I-own-a-computer-repair-several-of-my-Customers-have-received-bills-fro-163171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Scam calls that were never made-One Call Navicomm and online phone directories. How to stop it dead.

AUTHOR: Robin - (U.S.A.)

OK, Neal, first thing tell your customers NOT to pay these charges. They need to dispute the charges with their phone carriers.

I have long suspected that Navicomm One Call are simply randomly loading numbers from various online telephone directories and generating bills for those numbers.

Now I am almost sure of it. For one thing, too many people report never being online with a modem and phone line setup and being hit for "Internet site charges". For another thing, these scam billings tend to come in clusters. Evidently, it was Battle Lake's turn in the wheel of fraud at Navicomm and you are seeing the results in your shop. Also, unlisted numbers are rarely hit with these charges unless the number has been used online at questionable sites.

While some of your customers may have been affected by a drive-by dialer download or inadvertently downloaded a dialer willingly, you will find that many people have clean computers. It is all bogus.

The most useful thing would be for your customers to have third party billing blocks put on their phones...stops this nonsense dead!

Complain to the FCC and the FTC. As long as phone companies are required to add these bills to theirs, the fraud will continue.
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#2 Consumer Comment

Scam calls that were never made-One Call Navicomm and online phone directories. How to stop it dead.

AUTHOR: Robin - (U.S.A.)

OK, Neal, first thing tell your customers NOT to pay these charges. They need to dispute the charges with their phone carriers.

I have long suspected that Navicomm One Call are simply randomly loading numbers from various online telephone directories and generating bills for those numbers.

Now I am almost sure of it. For one thing, too many people report never being online with a modem and phone line setup and being hit for "Internet site charges". For another thing, these scam billings tend to come in clusters. Evidently, it was Battle Lake's turn in the wheel of fraud at Navicomm and you are seeing the results in your shop. Also, unlisted numbers are rarely hit with these charges unless the number has been used online at questionable sites.

While some of your customers may have been affected by a drive-by dialer download or inadvertently downloaded a dialer willingly, you will find that many people have clean computers. It is all bogus.

The most useful thing would be for your customers to have third party billing blocks put on their phones...stops this nonsense dead!

Complain to the FCC and the FTC. As long as phone companies are required to add these bills to theirs, the fraud will continue.
Respond to this report!
What's this?

#3 Consumer Comment

Scam calls that were never made-One Call Navicomm and online phone directories. How to stop it dead.

AUTHOR: Robin - (U.S.A.)

OK, Neal, first thing tell your customers NOT to pay these charges. They need to dispute the charges with their phone carriers.

I have long suspected that Navicomm One Call are simply randomly loading numbers from various online telephone directories and generating bills for those numbers.

Now I am almost sure of it. For one thing, too many people report never being online with a modem and phone line setup and being hit for "Internet site charges". For another thing, these scam billings tend to come in clusters. Evidently, it was Battle Lake's turn in the wheel of fraud at Navicomm and you are seeing the results in your shop. Also, unlisted numbers are rarely hit with these charges unless the number has been used online at questionable sites.

While some of your customers may have been affected by a drive-by dialer download or inadvertently downloaded a dialer willingly, you will find that many people have clean computers. It is all bogus.

The most useful thing would be for your customers to have third party billing blocks put on their phones...stops this nonsense dead!

Complain to the FCC and the FTC. As long as phone companies are required to add these bills to theirs, the fraud will continue.
Respond to this report!
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#4 Author of original report

MORE CUSTOMERS

AUTHOR: Neal - (U.S.A.)

Had two more computers come in same problem.Dialup program that dials the internet and charges for Internet access. Funny thing is one of these computers had no dialup program on it. seams they connect threw a DSL line and thier is no modem on thier computer. She told me it was the only computer in thier home... So how could her computer dial the internet? Hopefully somebody at ONE CALL can answer that question because i cannot.
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#5 Consumer Comment

So what had you done to their computers to cause this to happen?

AUTHOR: Marc - (U.S.A.)

Did you install a particular program, go to a certain website? Is it one of those porn-dialers from Holland or what?
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