- Report: #377975
Report - Rebuttal - Arbitrate
Complaint Review: Performance Health USA, LLC
Performance Health USA, LLCPO Box 971090, Orem, Utah U.S.A.
Performance Health USA, LLC I am being charged for supplements from Performance Life/Health/Products I did not request. Orem Utah
*UPDATE Employee: Customer Support Response
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Eventually I started receiving full bottles of various supplements and was puzzled by this, but did not take the time to question anything until I received by credit card statement. I find numerous charges for the sample bottles and larger bottles adding up to over $150 so far. I currently have four packages I am sending back as "return to sender" through the USPS. I received three of these four in today's mail.
Enough is enough!!! When I called the toll free number (888-289-8740), I got a recorded message saying there was an unusually high caller count because of a new campaign and the wait time would be 30 minutes. It then gave me a website to go to and that turned out to be the Ripoff Report link which is why I am doing what the report said to do by reporting my problems. The credit card statement has various names and states showing the same phone number, so this must be a wide-reaching scandal to involve Colorado, Arizona, and Nevada. Green Willow Tree is located in North Carolina.
This report was posted on Ripoff Report on 10/02/2008 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Performance-Health-USA-LLC/Orem-Utah-84097-1090/Performance-Health-USA-LLC-I-am-being-charged-for-supplements-from-Performance-LifeHealt-377975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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