Report: #167964

Complaint Review: Platinum Benefits Group

Submitted: Wed, December 14, 2005
Updated: Wed, January 04, 2006

Reported By: — Belpre Ohio

Platinum Benefits Group

16807 Highway 19 N Clearwater, Florida U.S.A.

Phone:
Web:
Category: Attorney Generals

Platinum Benefits Group ripoff Clearwater Florida

*Author of original report: How to get your money back from this company!

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Platinum Benefit Group was attached to another website that I was on. They debited my account $129.95 and then again fr $9.95 a week later. I called the bank upon receiving my statement and seeing the charges they gave me the 800 number to call the Benefits Group customer service told me I applied for a cash advance in which I didn't and refused to give me back the money but said they would cancel the service and give me my money back but I never recieved it. I then went to my bank and filled out an unauthorized ach form to get my money back and Benefits Group refused to give me back the money again. They told my bank I had applied for health insurance and a voicemail service in which I didn't apply for anything. I was told by Benefits Groups customer service to write a letter and they would refund my money. I wrote the letter and sent it to them and also to my attorney general. I haven't heard back from either one, but once I found out about your website I am going to print the ripoff report on Benefits Group and take it to my bank and demand my money back.

Susan
Belpre, Ohio
U.S.A.

This report was posted on Ripoff Report on 12/14/2005 08:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Benefits-Group/Clearwater-Florida-33764/Platinum-Benefits-Group-ripoff-Clearwater-Florida-167964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

How to get your money back from this company!

AUTHOR: Susan - (U.S.A.)

SUBMITTED: Wednesday, January 04, 2006

Once I contacted Platinum Benefits Group they told me I had to write them a letter explaining why I demanded a refund of the money they deducted from my checking account. I wrote the letter and also copied the letter and sent it to the Ohio Attorney Generals Office asking for their help. I received a letter from Platinum Benefits Group stating that they were with in their rights and refused to give me back my money. The Ohio Attorney General also wrote Platinum Benefits Group a letter stating they were investigating my complaint and I deserved my money back. A week later I received another letter from Platinum Benefits Group stating they had issued a refund to me and I should receive it with 15 to 20 days and they actually apologized to me for the incovenience they caused. I now have my refund! So those of you who have been ripped off by this company please write to your Attorney General and ask for help mine helped me and I received my money back!