• Report: #355784

Complaint Review: Predictomobile

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, July 25, 2008
  • Updated: Mon, July 28, 2008

  • Reported By:Sault Michigan
Predictomobile
www.predictomobile.com Internet U.S.A.

Predictomobile.com Predictomobile Www.smileymedia.com 654654-Predictomobile Added Bogus charges to our cell phone Internet

*UPDATE Employee: Customer Care

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

A $9.99 charge appeard on our Alltel cell phone bill. I called to find out what it was and was told that a 3rd party company had informed them that we approved the charge. We had not.

They finally were able to give me the contact info for Predictomobile and told me I had to contact them to rectify the charge.

When I contacted Predictomobile the lady who had trouble speaking English informed me that they had a guaranteed way to prove and verify that we had signed up for the service. They said that we had entered the cell number on a www.smileymedia.com and that they had sent our phone a text message and that we had then gone to www.predictomobile and entered the pin number that was sent to our phone and they even had recorded the IP address that we had used for this access.

I informed them that we had not requested this and I wanted it stopped and I wanted a refund. She said she would stop it but could not issue a refund. She said that she would refer it to corporate for a refund. She then stated again that they don't do refunds as it was a verified charge.

After getting off the phone with them I checked the IP number she gave me and guess what, we are in Michigan and that IP tracks back to California. There is no way that we could have done that.

So I called Alltel and informed them of the bogus IP number and low and behold they were able to reverse the charge. Alltel did inform me a few times during that they ususlly don't reverse these charges. They also said that they do get lots of complaints. They must be getting lots of kickbacks from these companies because the complaints don't seem to matter. They also informed me that there is no way to block these type of charges on my account. This is just wrong.

I did get a credit but what a hassle and it took over an hour on the phone to get it settled. I can't wait to see what is charged to my Cell bill next month, maybe gas or groceries ??

Predictomobile is obviously a scam, the really scary part is that the cell phone companies are helping them do this.

Steve
Sault, Michigan
U.S.A.

This report was posted on Ripoff Report on 07/25/2008 08:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Predictomobile/internet/Predictomobilecom-Predictomobile-Wwwsmileymediacom-654654-Predictomobile-Added-Bogus-ch-355784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Predictomobile

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Care

AUTHOR: Customer Care - (U.S.A.)

We are happy to answer any questions or address any concerns you may have regarding Predicto. You can call our Customer Care at 800-360-0518.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.