- Report: #355784
Report - Rebuttal - Arbitrate
Complaint Review: Predictomobile
Predictomobilewww.predictomobile.com Internet U.S.A.
Predictomobile.com Predictomobile Www.smileymedia.com 654654-Predictomobile Added Bogus charges to our cell phone Internet
*UPDATE Employee: Customer Care
They finally were able to give me the contact info for Predictomobile and told me I had to contact them to rectify the charge.
When I contacted Predictomobile the lady who had trouble speaking English informed me that they had a guaranteed way to prove and verify that we had signed up for the service. They said that we had entered the cell number on a www.smileymedia.com and that they had sent our phone a text message and that we had then gone to www.predictomobile and entered the pin number that was sent to our phone and they even had recorded the IP address that we had used for this access.
I informed them that we had not requested this and I wanted it stopped and I wanted a refund. She said she would stop it but could not issue a refund. She said that she would refer it to corporate for a refund. She then stated again that they don't do refunds as it was a verified charge.
After getting off the phone with them I checked the IP number she gave me and guess what, we are in Michigan and that IP tracks back to California. There is no way that we could have done that.
So I called Alltel and informed them of the bogus IP number and low and behold they were able to reverse the charge. Alltel did inform me a few times during that they ususlly don't reverse these charges. They also said that they do get lots of complaints. They must be getting lots of kickbacks from these companies because the complaints don't seem to matter. They also informed me that there is no way to block these type of charges on my account. This is just wrong.
I did get a credit but what a hassle and it took over an hour on the phone to get it settled. I can't wait to see what is charged to my Cell bill next month, maybe gas or groceries ??
Predictomobile is obviously a scam, the really scary part is that the cell phone companies are helping them do this.
This report was posted on Ripoff Report on 07/25/2008 08:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Predictomobile/internet/Predictomobilecom-Predictomobile-Wwwsmileymediacom-654654-Predictomobile-Added-Bogus-ch-355784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.