- Report: #966589
Report - Rebuttal - Arbitrate
Complaint Review: Proactiv Solutions
Proactiv SolutionsInternet United States of America
Proactiv Solutions Proactiv Proactiv committing mail fraud by auto-sending packages after told to stop, then billing top dollar for it Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I moved out of state and got another bill in the mail from them. I called and told them to stop, and they said that they would close my account and stop sending me their products. However they said that I have one package that they sent that hasn't been returned. Turns out that a 3 month supply was sent to my PO box that I had only used for a couple weeks after moving here, and I hadn't checked my PO box in months (because I never requested them to send anything to me.) I refused the package and expected everything to be fine.
I got a bill from them THREE MONTHS later saying that I was way overdue for that last package that I refused at the post office.
I called them and told them that I refused the package and wanted to know why they were still billing me for it. They said that they never received the package and that I still needed to pay up even though I sent back their crappy product. They "advised" me next time to get a tracking number and delivery confirmation so it wouldn't happen again.
Since I can't "prove" that they received a package I never wanted, to them, I was responsible for footing the bill.
In response I told them to F themselves because they aren't getting any money from me for a package that I never wanted or ordered in the first place. I had to escalate the issue to their supervisor to clear the balance that never should have existed in the first place.
What Proactiv is doing is committing mail fraud. This is illegal, plain and simple and a class-action lawsuit should be in their future because I am not the only one that they are doing this to.
This report was posted on Ripoff Report on 11/08/2012 05:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Proactiv-Solutions/internet/Proactiv-Solutions-Proactiv-Proactiv-committing-mail-fraud-by-auto-sending-packages-after-966589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.