• Report: #702704

Complaint Review: Public Storage

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  • Submitted: Fri, March 04, 2011
  • Updated: Sun, March 06, 2011

  • Reported By: Fed Up — Houston Texas United States of America
Public Storage
Fondren and Hwy 59 Houston, Texas United States of America

Public Storage, Ruined Stored Items completely liable is trying to stall claims will NOT take any responsibility Houston, Texas

*Consumer Suggestion: Oh, God! Another Class Action Lawsuit

*Author of original report: PUBLIC SCAM STORAGE

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Stored property in a PUBLIC STORAGE UNIT in Houston,TX on Fondren @ Hwy 59  713-782-1927 about four (4) yrs ago- all has been paid for entire time. Showed up a few weeks ago to retrieve my items - All has been broken, boxes crushed, property missing/stolen, all was moved to another unit and restored soaked/wet - now every item is completely covered in mold. PUBLIC STORAGE states they are not responsible for my items will not take responsibility for their actions and basicly said to go away they are not interested.   

If you have had / have an issue with PUBLIC STORAGE or know of someone -  beware they will ignore you / stall or denie claims and/or process  please speak up - looking to file a Class Action Law Suit against PUBLIC STORAGE in TEXAS.   Please comment or respond and Lets All come together and hold this rip-off scam artist PUBLIC STORGE liable and accountable for their actions..

Its not IF : PUBLIC STORAGE is ripping -off  customers , former customers , the public , THEY ARE ! 
Its how long we as the public are gonna let them get away with it  ! ! 

This report was posted on Ripoff Report on 03/04/2011 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage/Houston-Texas-/Public-Storage-Ruined-Stored-Items-completely-liable-is-trying-to-stall-claims-will-NOT-702704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Oh, God! Another Class Action Lawsuit

AUTHOR: Larry - (U.S.A.)

Where you ever seen a class action settlement that put money in the pockets of the plaintiffs?  Usually the lawyers get millions for their efforts and the plaintiffs get a coupon for ten cents off their next purchase of a Diet Pepsi.  If I was Public Storage I would welcome a class action lawsuit because then I could dispense with thousands of claims for about 10 cents each.

Aside from that you should know that in most states a rental of self-storage space is considered a commercial lease.  If you read the contract carefully you will likely find a clause that says they are not liable for damage of any kind even if they knew the damage was likely to occur.  About the only time they are liable is that if an employee deliberately destroys or steals your property.  (I am not saying this is fair.)

As a tenant it was up to you to foresee all that could happen to your property and pack it accordingly.  Plastic totes rather than cardboard boxes, for example.  You also should have insured your property.  If you had renter's or home owner's insurance, your stored property may be covered.
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#2 Author of original report


AUTHOR: Fed Up - (USA)

My issue is in Houston, TX which we are trying to get a class action suit together as we speak- It was NOT A BREAK IN - PUBLIC STORAGE cut my locks and moved my items to a different storage unit with out my permission or knowledge until after the fact when I contacted the PS office. during the course of them moving my items - items were broken / boxes crushed- furniture broken and items stolen and or missing.  PUBLIC STORAGE takes zero responsibility for their actions and has tryed to stall claims  denie claims every way possibile not to take responsibility.  

If you have / had and issue with any PUBLIC STORAGE and there GED staff FONDREN / 59  - 713.782.1927   or Jeff Fortune 832.607.3260  BEWARE !  These people are SCAM artist -   MEDIA is doing a report on this company-  a similar class action suit was recently settled in CALI  .. clearly states PUBLIC STORAGE violated the Law and has to pay back millions on monies they have stolen from current and previous customers.


Issue is in Houston, TX -- we are trying to get a class action suit together as we speak----
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