- Report: #762016
Report - Rebuttal - Arbitrate
Complaint Review: Public storage
Public storage10100 Lacienega Blvd. Los Angeles, California United States of America
Public storage Property stolen from public storage, inside job. Lock still in place! Nice little scam that public storage employees have going. This needs to be stopped and the employees needs to be exposed! Los Angeles, California
*Consumer Comment: Seems to be a Public Storage Pattern.
*REBUTTAL Owner of company: Drywall
*REBUTTAL Owner of company: In reply to me being a "moron"
*Consumer Comment: Xplizit is a moron.
*General Comment: Cutting locks vs. replacing sheet rock
*Consumer Comment: Public storage does take items!
*General Comment: Some thoughts
*Author of original report: Re: The drywall
*Consumer Comment: Should have said
*General Comment: You need to look at pawn shops
*Consumer Comment: Curious
*General Comment: You are basing this on assumption and anger, not facts
*Author of original report: In respnse to "Tom storage expert"
*Consumer Comment: You have no proof of your allegations!
The lock was still intact, not tampered with or anything. Everyone stood looking in amazement at how a 55inch plasma television could actually disappear into thin air? My son and my brother begin looking around the facility and noticed that the drywall leading to the adjoining storage space was farely new and did not have the same wear as the other side.
I went to the office to let the employees know that my television was missing, with no compassion or anything the employees says well when is the last time you accessed your unit Mrs. Martin? I told her I don' know sometime last year. She nonchalantly says, well I don't know but you would have to call the police department and file a report. I asked her for the phone number to the police station and she claims that she does not know the phone number. There were three other employess there and no one seemed concerned or suprise about the situation. One guy sat there picking at his fingernails not once looking up to see what all the fuss was about.
So I contacted Lennox police department to file my report & they came out to take the report but I don't think they believed my statement because one officer told me that when they received the call they were thinking I was 5150, meaning crazy...I am not crazy nor am I a fool! I know that this particular facility has some sort of scam going on where they are stealing their customers personal property. It may be a large organized theft ring.
The officers came and looked around took the report talked to the employees on the premises but did not allow me to listen in on what the employees had to say, they gave the police officers the insurance claim form and told him to tell me to contact the insurance group to file a claim. No apologies were offered or concern and to top it off when I told the female employee that I would like to close out the storage space, she seem to have found the whole situation funny. She handed me the paper and I snatched it from the window and she decided at that momet that it would be a nice time to giggle.
You could not understand my outrage with this facility! I have items that I need to store right this moment but you can bet your bottom dollar that it will not be with any public storage company!! This facility and any other facilities that are involved in these scams needs to be exposed and the employees prosecuted to the full extent of the law!!!
This report was posted on Ripoff Report on 08/07/2011 06:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-storage/Los-Angeles-California-90304/Public-storage-Property-stolen-from-public-storage-inside-job-Lock-still-in-place-Nice-762016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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