• Report: #1041417

Complaint Review: Puppyfind.com

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  • Submitted: Sun, April 07, 2013
  • Updated: Sun, April 07, 2013

  • Reported By: Jill — Missouri
Puppyfind.com
Internet United States of America

Puppyfind.com Puppyfind Puppyfind removes complaints against breeders. Beware! Internet

*UPDATE Employee: Review Process

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Puppyfind.com removes comments from buyers.  If you have a bad experience with a breeder, and leave your opinion,  Puppyfind.com will remove your feedback. 

So a breeder can have a 5 star rating, but in reality - they could have many negative comments that have been removed at the request of the breeder.

Therefore, their "rating" system for breeders is useless.  You don't know who you are dealing with or who they have scammed in the past.  Do not get a false sense of security through using this website. 

I do not recommend buying a dog or puppy through breeders that list on Puppyfind.com

This report was posted on Ripoff Report on 04/07/2013 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Puppyfindcom/internet/Puppyfindcom-Puppyfind-Puppyfind-removes-complaints-against-breeders-Beware-Internet-1041417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Review Process

AUTHOR: PuppyFind Staff - ()

Hello,

My name is Jessica and I am one of the Relation Mangers with PuppyFind.com.

I am sorry to hear about your negative experience.

With regard to the Review Policy on PuppyFind.com; Due to the abuse of the review system, such as breeders bashing other breeders, people using the system as a message board and other such fake reviews being posted, we have no other choice but to allow sellers to delete what they feel are invalid reviews.  

It is possible that a seller may delete a review that could be considered valid, however, when this occurs PuppyFind.com staff will send out a request to both the buyer and the seller for additional documentation.  This could include vet reports, copies of email communication, etc.  

If supporting documentation is received from the buyer, the review could then be reinstated to the site so it is once again visible to the public.  

If you have any questions about your specific experience, please don't hesitate to contact Customer Support.

Thank you,

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