This sham hit close to home last week while we were out of town. Opting for safety while traveling, we used our Regions debit/credit card rather than carrying cash. Cash would have been safer. While checking our balance online, I noticed that the bank had extracted a penalty on our account of $99.00 for insufficient funds. But we had a positive balance. According to my records and even Regions online ledger, there was money in our checking account prior to the $99.00 NSF. Nevertheless, I borrowed money from other accounts and deposited more than enough to cover the penalty the bank had absconded with. Money still continued to pour out of the account in penalties even after we stopped using our card.
Calling Regions Bank in Nashville was not helpful. Desperate to stop the flow of money being funneled from our checking, we were liquidating assets as fast as possible, pulling cash from credit cards and retirement selling stock. In the time span of five days, the tally of bogus penalties deducted from my account amounted to $554.00! Did the bank return any of the money? Because there was not an overdraft in the first place, they returned the initial $99.00 penalty that had created the domino effect in our account, but retained the subsequent fees incurred by the initial false NSF charge. They still owe us $450. There was never a legitimate overdraft amount, according to the Regions online service to which we subscribe. We received the NSF notices in the mail on July 25, 2008, two weeks after the first overcharge. We should have received the notices within a few days, but according to someone from the Hot Springs bank, the notices were late was due to equipment malfunction.