• Report: #1111784

Complaint Review: Room to go

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  • Submitted: Mon, December 30, 2013
  • Updated: Mon, December 30, 2013

  • Reported By: jdbalto — South Carolina
Room to go
601 Market Ct Myrtle Beach, South Carolina USA

Room to go No customer service bad service Myrtle Beach South Carolina

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No customers service, I would not recommend shopping at the Myrtle Beach store. I had bought several rooms of furniture to later find out items were back order. Because of the back order items multiple delivery dates were made 4 in total. Times were giving by Rooms to go 8am to 12 pm for delivery, 3 of the 4 delivery showed up approximately 9pm. When I called the 800 number for an ETA because they missed the 12pm mark, I was told "they would get there when they get there, and times were giving as a courtesy and are not accurate". They advertise great saving with whole room purchase, but there is no flexibility in furnishing a room, and the cost well exceeds the advertised price. I spent a lot of money in this store and got a lot of aggravation for it. I found the general manager, Bob to be ignorant and condescending.

This report was posted on Ripoff Report on 12/30/2013 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Room-to-go-/Myrtle-Beach-South-Carolina/Room-to-go-No-customer-service-bad-service-Myrtle-Beach-South-Carolina-1111784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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