- Report: #304776
Report - Rebuttal - Arbitrate
Complaint Review: Royal Holiday Vacation Club
Royal Holiday Vacation Clubroyal-holiday.com Miami, Florida U.S.A.
Royal Holiday Vacation Club Broken promises on VIP services and cancellation policy. Miami Florida
once we got home and went through our book they gave us i realized the vip services were only for a platinum member and we signed on as bronze members. i called to ask about the vip services but no-one would help me. then i called about cancelling my account, but in the contract there is a "no cancellation policy." i disputed that our salesman told us there was a cancellation policy, but this was not in writing. i then stated that i didn't want the policy and tried to work out a cancellation for me, but they didn't care they simply wanted their payment. i made 1 payment because they said it would show my good faith effort in order to work out a cancellation. that was december 28, 2007.
i was told i would hear from a representative the following week concerning the matter but i heard nothing. the only calls i get is for payment. i have disputed the down payment with my credit card company, and have also filed a complain with the Better Business Bureau in Miami, Fl. i simply want my account cancelled and my down payment back.
IRON STATION, North Carolina
This report was posted on Ripoff Report on 01/30/2008 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Holiday-Vacation-Club/Miami-Florida-33126-3105/Royal-Holiday-Vacation-Club-Broken-promises-on-VIP-services-and-cancellation-policy-Miami-304776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.