Safe National of America Customer Ripoff!!! St. Petersburg, Florida

I would understand Safe National America if they at least put some effort into satisfying their customers, after all were making good purchases. I bought a projector and an HD TV. The former has several defects which I found really bothering; one had defective pixels, defeating my purpose to make great office presentations. Another is that I cant regulate the brightness. When I took the chance to report all these defects, they kept linking the call from one person to another. Whats really frustrating is I have to sign up a few papers before they can actually replace the product. That would take probably about two weeks. I cant just afford a delay, my time is precious and they dont seem to grasp that. What a waste of time, money, effort. Ive never been disappointed this far.