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Report: #694934

Complaint Review: Safe National of America - St Petersburg Florida

  • Submitted:
  • Updated:
  • Reported By: Chris — Woodridge Illinois United States of America
  • Author Not Confirmed What's this?
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  • Safe National of America 111 2nd Ave Northeast St Petersburg, Florida United States of America

Safe National of America "STOLE MY MONEY" Fraudulant Account Activity St Petersburg, Florida

*Author of original report: Update on original complaint

*UPDATE Employee: Financial Practices

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On 9 February 2011, a check in the amount of $159.95 mysteriously appeared to be debited from my bank account.  Although the bank and routing information allowed this check to process, my last name is incorrect.  The check was addressed to be paid to Safe National of America.  I have never heard of this company, did not make a purchase for anything, or ask for a "payday loan", or apply for anything in this amount and I do not use "checks" to buy products, ever.  I inquired at the phone number provided on this check and received an answering machine for customer service and no live person.  They expect you to leave a message and phone number. 
I called my bank and inquired whether there was another name for this company that I might recognize.  There is not and so I consider this activity to be fraudulent.  My bank googled the information and informed me about the numerous "rip-off" reports on this company.  She also gave me additional phone numbers and the "presidents" name of the company (ironically his last name appears as my last name on the check).  The additional phone number either brought me to the same answering service and one of the numbers (the non-800 number) is no longer in service.
I have emailed this gentleman and will be awaiting his return email in order to get a refund.  If I do not hear from him I will be following up with a police report and fraudulent report with my bank.  Unlike some of the other customers that I have read to report a rip-off, my amount was very, very, expensive.
Please report this rip-off and let consumers be highly aware of this activity!!! Thank you.

This report was posted on Ripoff Report on 02/13/2011 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safe-national-of-america/st-petersburg-florida-33701/safe-national-of-america-stole-my-money-fraudulant-account-activity-st-petersburg-flor-694934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Update on original complaint

AUTHOR: Cris - (United States of America)

POSTED: Monday, February 14, 2011

Today 14 Feb 2011, I was able to get through on the 800 number and spoke to customer service in regards to the unauthorized transaction.  I was given an explanation on what supposedly took place on line and what the deduction was for.  I explained that I did not make this request, that my name was wrong, and that this transaction was not done by me or on for my benefit. 
I have been informed that I should see a full refund in the amount of $159.95 within about 4-5 business days when the account is nullified.  When asked that all my information be removed so that no other transactions take place from this company customer service said that this would take place and no other activity from them would take place.
If all goes well I should see my refund by about next week.  Here's hoping!!

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#1 UPDATE Employee

Financial Practices

AUTHOR: Cookie - (United States of America)

POSTED: Sunday, February 13, 2011

Dear Consumer:

Safe National of America is not in the practice of removing funds from checking accounts without express verbal and written permission from the account owner.  We take these matters very seriously and will work with you to rectify this situation in a timely manner.  Please contact our customer service department at the following number: 1 800 587 0332 or e-mail them at:  info.bestsavingsource@gmail.com so that an investigation can be conducted into this matter.  A dispute can also be filed concerning any funds removed from your account with your financial institution to have the funds replaced. 

We take all legitimate feedback very seriously!

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