- Report: #758253
Report - Rebuttal - Arbitrate
Complaint Review: Software Pros
Software ProsUnknown Internet United States of America
Software Pros , softwarepros.com Selling free software, charging credit card more than indicated, providing 866 number to credit card company ,which charges you, Unknown, Internet
*Consumer Comment: OVER CHARGED
*Consumer Comment: Ripped me off
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
They said they charge $14.49/year for a 3 year subscription to Spybot. I gave my daughter my credit card and she went through with the transaction. I have used Spybot for years and had tried to donate to them in the past but the transaction always failed. So I did not mind paying for Spybot. The problem is that Spybot did not get any money. If you look closely at their webpage "downloading service", but the page you see when following the link is not their website page. The page which gets you to purchase the software is http://spybot.sd-software-now.com/
I called my credit card company to dispute the charges but of course I have to wait 3 days before I can dispute them. They gave me the phone number of the company, which is an 866 number. 866 numbers charge you for making the call, sometimes outrageous amounts. No one answered so I left a message. Unfortunately I had forgotten the meaning of 866 numbers until I tried a reverse phone number lookup.
There is no contact information on their website except and email form.
The charge should have been for $37.47 but they charged my credit card $52.
This report was posted on Ripoff Report on 07/29/2011 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Software-Pros/internet/Software-Pros-softwareproscom-Selling-free-software-charging-credit-card-more-than-ind-758253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.