• Report: #68859

Complaint Review: Spiegel Credit Card - FCNB - CMS - Cardworks

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  • Submitted: Sat, October 11, 2003
  • Updated: Sun, October 19, 2003

  • Reported By:Dallas Texas
Spiegel Credit Card - FCNB - CMS - Cardworks
www.spiegel.com Bethpage, New York U.S.A.

Spiegel Credit Card - FCNB - CMS - Cardworks ripoff FCNB bought out by CMS, aka Cardworks, "cardholder services" - yeah, right. Bethpage New York

*Author of original report: NY State Bureau of Consumer Frauds and Protection

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Like many other ex-Spiegel credit cardholders, my FCNB account was closed in early 2003 and then thoroughly mishandled. Earlier today, I sat down with my latest bill (complete with fraudulent $35 late charge) to try and figure out who was really handling the billing.

I noticed a company called CMS mentioned at the bottom of the bill. I surfed around and found out who CMS was, and why they're now sending ex-Spiegel and FCNB account holders their bills. There's even a press release here:

http://www.cardworks.com/whats/press/press6.cfm

Now that we know exactly who is mishandling our former Spiegel/FCNB accounts, I suggest we start contacting Cardworks and asking them to sort out the mess. Their CEO is named David Berman.

BTW, if you want a good laugh, have a look at www.cardworks.com. They brag themselves silly about their "cardholder services" - yeah, right.

Linda
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 10/11/2003 08:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spiegel-Credit-Card-FCNB-CMS-Cardworks/Bethpage-New-York/Spiegel-Credit-Card-FCNB-CMS-Cardworks-ripoff-FCNB-bought-out-by-CMS-aka-Cardworks-68859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

NY State Bureau of Consumer Frauds and Protection

AUTHOR: Linda - (U.S.A.)

After faxing a letter outlining my ongoing problems with CMS (formerly Spiegel/FCNB), I received a reply from the AG's office in New York.

The regional office investigating is:

NY State office of the Attorney General
Bureau of Consumer Frauds and Protection
200 Old Country Road, Suite 460
Mineola, NY 11501-4241
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