• Report: #380011

Complaint Review: StubHub.com

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  • Submitted: Fri, October 10, 2008
  • Updated: Fri, October 10, 2008

  • Reported By:North Haven Connecticut
stubhub.com San Francisco, California U.S.A.

StubHub.com StubHub.com - Company Takes No Responsibility - Fraud - Scam - San Francisco California

*Consumer Comment: Your wife didn't buy the tickets from Stubhub

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On 9/23/08 my wife decides to surprise me with 49ers tickets. She does the best she can do, not knowing the best seating or how to purchase them, she goes to stubhub.com, suposively a scam free website to purchase tickets.

Long and short she browses the tickets and clicks purchase. Next it says "They Buyer Requires You Contact Him Prior To Buying" So she emails him at the address provided. The guy tells her once she makes payment via western union she will receive confirmation via stubhub.com and tickets will be issued.

So she does it, a few moments later she gets confirmation from stubhub, and awaits the tickets. Well they never came and stubhub has no record. My wife is out $279 and stubhub will hear nothing about it.

There response is our terms and conditions are at the bottom of each page. My response is the link is in 5pt and the buy now button is at the top of the screen so who is even looking at the bottom, when the top clearly says "Fan Protection Guarantee!"

Its BS and I will be contacting the newspapers and radio, if we don't get results!

North Haven, Connecticut

This report was posted on Ripoff Report on 10/10/2008 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/StubHubcom/San-Francisco-California-94105/StubHubcom-StubHubcom-Company-Takes-No-Responsibility-Fraud-Scam-San-Francisco-C-380011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Your wife didn't buy the tickets from Stubhub

AUTHOR: Mike - ()

I know your wife meant well, but she didn't buy them through stubhub. At stubhub, the only two ways to make a purchase are either by paypal or credit card right over the site. If you don't believe me, go to stubhub.com, create an account and you'll see I'm telling the truth when you come across the methods of payment option. But if your wife insists she went through stubhub.com, go to the site and have her log in, but i'm certain she doesn't have a stubhub account.

She probably found the listing on craigslist or another similar site in which whoever created the listing claimed to be stubhub. Scammers do this all the time, they'll get on craigslist, say they're stubhub and request Western Union and leave people out to dry.

Don't blame stubhub for your wife's error, it's not their fault. Your wife was the victim of a scam, plain and simple.
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