- Report: #797081
Report - Rebuttal - Arbitrate
Complaint Review: Synapse Group, Inc.
Synapse Group, Inc.225 High Ridge Road, East Building Stamford, Connecticut United States of America
Synapse Group, Inc. David Lynch, Antonio Romano Company is actively forwarding complaints from customers to my personal toll-free number. Stamford, Connecticut
I contacted the New Jersey Attorney General's Office. They were quite familiar with Synapse Group and had field a number of complaints. But they can't seem capable of actually investigating or taking action.
I contacted my phone company, the FCC, FTC, American Express (whose card customers are being scammed) and until seeing the larger report here, it made no sense that this operation could continue unfettered. Well now I see - it's Time-Life.
Every call, without exception, is to cancel a subscription never ordered and they are calling me, at my expense. The company offered no compensation whatsoever. Lynch says they looked at their call routing system and find no way calls could be coming to me, but they are and you can be sure its intentional because repeated complaints do nothing. This is clearly what they want to be happening so customers are delayed or diverted from having false billing removed from their American Express bills.
This report was posted on Ripoff Report on 11/11/2011 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Synapse-Group-Inc/Stamford-Connecticut-06905/Synapse-Group-Inc-David-Lynch-Antonio-Romano-Company-is-actively-forwarding-complaints-797081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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