- Report: #135961
Report - Rebuttal - Arbitrate
Complaint Review: Telquest International
Telquest International26B Commerce Road Fairfield, New Jersey U.S.A.
Telquest International riped off for $400 - sent junk would not refund, would not respond Fairfield New Jersey
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When I opened the box it contained (2) Norstar COPPER station modules (these things are not worth $10 each, but these had the doors and cable trays missing, so they really were not even worth $10)
Company would not respond to my e-mails or phone calls.
When I did get a management person on to the telephone, they said the only way they would send me replacements was to put the replacements on my credit card ($400). Excuse me.... I believe in the "screw me once-shame on you rule.
I would advise anyone not to business with this company. I have made numerous purchases from them, with no problems. But when I did have a problem (which was totally their fault), they refused to make it right at their expense.
I was forced to eat $400. This is only the first site I have found to report the rip-off. After I find a few more sites it will be a little easier to digest.
This report was posted on Ripoff Report on 03/22/2005 05:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Telquest-International/Fairfield-New-Jersey-07004/Telquest-International-riped-off-for-400-sent-junk-would-not-refund-would-not-respond-135961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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