- Report: #1048699
Report - Rebuttal - Arbitrate
Complaint Review: Tidewater Workshop
Tidewater Workshop1 North New York Rd. Suite 15 Galloway, NJ Oceanville, New Jersey USA
Tidewater Workshop The late and wobbly bench Oceanville New Jersey
*REBUTTAL Owner of company: Aleisa F.'s order was delivered in early August of 2012 and she never contacted us regarding any problems
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I ordered this product in May of last year through the Tidewater Workshop. It didn't arrive until September and only after I complained to BBB. You should check out the BBB website. I only just took it out of the box this weekend to put it together. Most of the holes were not drilled all the way through and the openings of most were not big enough to countersink the bolts and screws in order to put in the wood plugs. A simple design that should have taken no more than half an hour to put together took me half the day. I had to 'dig out' the holes to make them larger in order to countersink the bolts and still had trouble getting the plugs in. When it was finally all together the front right leg is about a half inch short and the bench wobbles. Also, one of the slats on the seat is warped and curved. The wood is scrap cedar and it just looks cheap. I'll go ahead and stain it and put a rock under the short leg so it won't wobble. All in all, I was just pissed and felt like throwing the thing on a bon fire when I was finally done. Shame on you Tidewater
This report was posted on Ripoff Report on 05/06/2013 06:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tidewater-Workshop/Oceanville-New-Jersey-08231/Tidewater-Workshop-The-late-and-wobbly-bench-Oceanville-New-Jersey-1048699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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