Tidewater Workshop The late and wobbly bench Oceanville New Jersey

Aleisa F.'s order was delivered in early August of 2012.

Our policy is that orders can be returned within 30 days of delivery or we can offer a replacement part within 6 months of delivery.

According to this complaint, Aleisa F. stored this unfinished wooden item somewhere for 9 months before attempting to assemble it and then was surprised that the components had become slightly warped. Anyone familiar with woodworking will inderstand that this is not surprising, depending on where and how the furniture was stored through 3 seasons of temperature changes and moisture exposure. The good news is that wood will adjust and a slightly warped bench, once assembled and standing upright, can also straighten out if a bit of weight is placed on it.

Instead of spending a the better part of the day alone and struggling with the assembly until she became "pissed and felt like throwing the thing on a bon fire", Alesia F. could have just picked up the phone and called our toll free number so that we could offer her some assistance.

We have been in business for many years and we maintain a good rating with the BBB. We could have provided Alesia F. a real solution if she had contacted us instead of posting here where individuals are bound by the following fine print:

• The report should be relating an honest, factual, and impartial story. Make your statement as objective as possible...Reporting a false statement can get you sued.
• What if I am the original author of a report and I want to remove it or make changes?  The simple answer is NO. As indicated throughout our website, the record created by an original author is a permanent record.