- Report: #1066537
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable
Time Warner Cablewww.timewarnercable.com www.timewarnercable.com, Select State/Province USA
Time Warner Cable BEST BUY GIFT CARD IS A SCAM timewarnercable.com timewarnercable
*Consumer Comment: not so fast...
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Returned to TWC with promise of a Best Buy gift card. After 8.5 months 5-6 phone calls and 3 chat sessions still no card and redemption center does not have my name as a recipient. Just a scam. Do not fall for the rewards program unless you get it in writing within a day or two of making the switch. They will ask you if you received a post card with the redemption # on it, but they never tell you that you are supposed to receive a post card with a redemption number. The first I heard about it was when I inquired why I still had not received it. Now 8.5 months later they tell me I had to register the redemption number within 30 days of switching to TWC. No more phone calls to them. I will never speak to them again unless it is a technical issue.
This report was posted on Ripoff Report on 07/12/2013 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/wwwtimewarnercablecom-Select-StateProvince/Time-Warner-Cable-BEST-BUY-GIFT-CARD-IS-A-SCAM-timewarnercablecom-timewarnercable-1066537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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