• Report: #1066537

Complaint Review: Time Warner Cable

  • Submitted: Fri, July 12, 2013
  • Updated: Fri, July 12, 2013

  • Reported By: Neen — Columbia South Carolina
Time Warner Cable
www.timewarnercable.com www.timewarnercable.com, Select State/Province USA

Time Warner Cable BEST BUY GIFT CARD IS A SCAM timewarnercable.com timewarnercable

*Consumer Comment: not so fast...

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Returned to TWC with promise of a Best Buy gift card.  After 8.5 months 5-6 phone calls and 3 chat sessions still no card and redemption center does not have my name as a recipient.  Just a scam.  Do not fall for the rewards program unless you get it in writing within a day or two of making the switch.  They will ask you if you received a post card with the redemption # on it, but they never tell you that you are supposed to receive a post card with a redemption number.  The first I heard about it was when I inquired why I still had not received it.  Now 8.5 months later they tell me I had to register the redemption number within 30 days of switching to TWC.  No more phone calls to them.  I will never speak to them again unless it is a technical issue. 


This report was posted on Ripoff Report on 07/12/2013 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/wwwtimewarnercablecom-Select-StateProvince/Time-Warner-Cable-BEST-BUY-GIFT-CARD-IS-A-SCAM-timewarnercablecom-timewarnercable-1066537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

not so fast...

AUTHOR: Ty Son - ()

Good evening,

I understand your frustration as I went through a similar situation. However it is not a scam, not only did I get my $150 best buy card, I got a $200 one as well for upgrading to signature home. it took a while and a lot of phone calls but it isn't a scam, did you register for your card with your redemption code?

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