ED Magedson – Founder
Tires Plus Forest Lake, Minnesota979 W. Broadway Ave Forest Lake, Minnesota USA
Tires Plus Forest Lake, Minnesota Incompetent and deceptive practices Forest Lake Minnesota
Very angry with the brake service done on my daughters 2004 VW Jetta. Brought in a coupon expressing $99.00 (per axle) standard brake job to include turning rotors if needed. Brake job initially ended up costing $256.62 (front only) as the rotors needed replacing according to them. Rotors cost an additional $139.98.
Aside from the fact that I was upcharged over $50 for the rotors over what the part store next door charges for the same rotors (and I believe supplies this store), they didn't bleed the brake system as part of the brake service!
After driving the car and noticing the "pedal fade", I brought it back to Tires Plus and asked them if they blead the brake system or pherhaps that didn't bleed it sufficiently. I was told this was not part of the service and was charged an addition $69.08 for this to be done! I have had many brake jobs done over the years including doing many myself and I have never heard of servicing brakes without bleeding the system when completed!
Bottom line, I recieved a advertised $99.00 (per axle) brake service for a sum total of $325.70 !
Nearly forgot to mention, I scheduled in advance for an appointment for 9am. Car was not pulled in and service begun until 9:20 am.
I hope any potential customers of Tires Plus, do as I plan to and that is avoid this company like the plague! Take your vehicle to a reputable auto service facility and don't be fooled by deceptive discount coupons for service!
This report was posted on Ripoff Report on 07/20/2013 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tires-Plus-Forest-Lake-Minnesota/Forest-Lake-Minnesota-55025/Tires-Plus-Forest-Lake-Minnesota-Incompetent-and-deceptive-practices-Forest-Lake-Minneso-1068678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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