• Report: #460069

Complaint Review: Tracfone Wireless, Inc.

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  • Submitted: Tue, June 09, 2009
  • Updated: Tue, June 09, 2009

  • Reported By:Topeka Kansas
Tracfone Wireless, Inc.
9700 N.W. 112th Avenue Miami, Florida U.S.A.

Tracfone Wireless, Inc. They ripped me off for 474.4 minutes and 335 day of service. Miami, Florida

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I bought a LG600G phone from Tracfone in November and within 5 months it was giving me problems ( it would not hold a charge for two days, People could not understand what I was saying and they were breaking up to the point I could not understand them).

I tried calling them to report the problem but they said they could not check the phone if I was talking on it. I had no other phone and being disabled had no way to get to another phone. Of course when I could get through I would get hold of some mid-easterner that couldn't speak Good English and surely could not understand English.

After arguing with them in emails for approximately three months, they finally sent a replacement phone of the same type. When I tried to activate it per their instructions I had the same problems with it that I had with the old phone.

Then I tried to reactivate the old phone because of the 474.4 minutes and 335 days I had on it, and I lost everything. It reactivated with 0 minutes and 335 days.

I got so frustrated with the phones I packaged them both up and sent them back to Tracfone. I received one from Verizon Wireless and transferred my number to it. That is the number I have now (785-xxx-xxxx).(((REDACTED)))

James
Topeka, Kansas
U.S.A.
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This report was posted on Ripoff Report on 06/09/2009 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tracfone-Wireless-Inc/Miami-Florida-33178/Tracfone-Wireless-Inc-They-ripped-me-off-for-4744-minutes-and-335-day-of-service-Miami-460069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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