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Report: #284256

Complaint Review: U-Haul - Columbia Missouri

  • Submitted:
  • Updated:
  • Reported By: Savannah Georgia
  • Author Confirmed What's this?
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  • U-Haul 100 Sexton Ave Columbia, Missouri U.S.A.

U-Haul Criminal Intent Columbia Missouri

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U-Haul.....criminal activity? The "brief story.." Paid over $1200 for a one-way large tk. in Columbia Mo. to Savannah GA. Day one, the A/C quits on the truck less than 20 miles into trip. Aug. 6th. -98 degrees. I get to Nashville, TN. and the serpentine belt breaks, leaving me stranded for over 6 hrs. in 99 degrees. Took hrs. to get U-Haul to respond to HotLine Call. U-Haul NEVER asked if I had a wife, child, handicapped person on board. Sat so long. I called 9-1-1! The Trooper was kind, had dispatch call U-Haul direct.

They come with a tow truck 6 hrs. later. I was also towing my car too. I paid the $80 for Safe-Tow and the $40 for the car hauler. When they (U-Haul) get me to a service center, they said they could not fix the truck. Seeing I was "miff'd" they had me sit in a break room and wait for a "transfer" of my belongings to another 26' ft. truck. A day lost. Motel expenses.

Day 3. arrive in Savannah. Go to Service Center on Ogeechee Rd. Open the truck and see furniture lying all over. Not secured. My $14,000 motorcycle is almost on it's side. saved only by a $300 special mount I had luckily purchased. BUT, a mirror had snapped off, swinging against the side of the bike's fairing for 300+ miles. ($580 damage.) The furniture damage was over $600 damage.

The Mgr. in Savannah agrees this is all wrong. Takes his own pics. As I do also. Now the criminal activity. I make the std. claim to U-Haul. I get the no-good Claim Number. I call for three weeks. No call back. Finally I call Coorporate Management. they say they will see. I get a std. form letter. saying the "transfer" in Nashville was done by a seperate Co. Which is resposible. WHAT? I am furious of course. Stage II .

U-Haul even produces a std form of waiver. with a FORGED SIGNED signature with my name on it. I have a unique signature, which my lawyer and the Law Enforcement Agency I am retired from. knows is like a Dr.'s signature . You are not going to copy it. FORGED! U-Haul knew they were needing lagal documents and made some up. In Tennessee of all places. I could not even fathom a major company doing this.

I turned all this over to my Attorney of 15 yrs. whom admitted it was a case of criminal intent. BUT he said that U-Haul most likely knows I will NOT be able to file such action in Tennessee and the costs and travel expenses, would over-ride my $900 dollar loss. What a crooked crock!

Here is what I see as just horrible circumstances:
1] The truck's A/C breaks on the hottest day in 20 miles.
2] I was left on the side of the road, over 6 hrs., no assistance, nver asking if I had a child, wife, elderly person that COULD have resulted in Death!
3] The criminal act of making up a Liability Waiver, forging my name, and actually producing the form to me as evidence
4] Saying that the Insurance I paid. did NOT cover such damages. (Then what the hell is it good for more ripp-off for consumers.)
5) Some foreign Pakistan Operator that could NOT even talk English less understand what I was saying.
6) NEVER USE U-HAUL!! CORRUPT AS CAN BE !!

I am sill incensed. I will contact the Prosecuting Attorney in Nashville, TN. to see if I can COST U-Haul some $$$$$ money representing their "Forged Document" involvement.


THIS CO. SHOULD GET A 60-MINUTES SERIES COVERAGE!!

DownSouth!

Miffed
Savannah, Georgia
U.S.A.

This report was posted on Ripoff Report on 11/11/2007 06:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul/columbia-missouri-65303/u-haul-criminal-intent-columbia-missouri-284256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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