Rented a 10 footer on April 14, 2013 only to have to return it because of cancellation of a purchase.
I returned the rental only driving it 10 miles. Brought back with full tank after only 40 min. Manager says, "Wow, quick move." told him they cancelled. Apon receiving final bill, April 15, 2013, I noticed I was charged fees for fill up service of $30 and ez fuel sales of $10. Mind you I only drove down the street and back, because the item I was suppose to pick up was canceled. I spoke to the manager Apon arriving to the storage letting him know the situation, and he assured me it was ok.
Now I have a $84.85 charge on my credit card for a truck I did not even use. Check the videos Uhaul. I called the office multiple times to dispute, but I get no answer. This is the Leggett location in centennial 89149. I understand money is hard, but 10 miles + less than an hour = $85 of no use at all. Ridiculous. This letter, and reviews are my next resorts. Not happy at all. I will be making calls to corporate offices if nothing is done. Bbb is next.
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