- Report: #1009183
Report - Rebuttal - Arbitrate
Complaint Review: Virgin Gaming
Virgin GamingInternet United States of America
Virgin Gaming I GOT SCAMMED, DID YOU? Internet
*Consumer Comment: Hey Einstein
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Players compete head to head in a lobby for a span of 4 days. The goal is to get enough points within this time frame and become top 16 on the weekly leaderboards. If you win you earn 3 points. If you lose you earn 1 point. There are 4 chances to become top 16 because every week has its own brand new leaderboard. In other words, you get to start fresh.
If you make the top 16 you then get a change to play in a bracketed quarter-finals, which would take place every week at the end of every tournament. Having said that there would be a total of 4 16 bracketed quarter-finals. Once the quarter-finals are finished there would be a remainder of 4 winners.
Each winner of the quarter-Finals would play each other in a semi-finals bracketed tournament. Leaving a remainder of 2 players who would get to play there last game in Houston,TX or the grand prize.
If you are confused here is the link to how this all works. http://virgingaming.com/tournaments/dynasty/how-it-works.html
Now here is were my issue comes into place. I started to play in the third week of this tournament called POSTERIZED. I stayed up late, woke up early, and lost many hours of sleep so I can guarantee a spot in the top 16 of the leaderboards. All my hard work payed off when I saw my name ranked number 4 on the leaderboard; on the third day of this 4 day tournament.
When the tournament ended my name was no where to be found on the leaderboard. I messaged virgingaming customer support about the issue about 5 times a day for at least 1 week. Sometimes i wouldnt get an answer but when I do get an answer it it different from the other rep that answered. They have accused me wrongly of things where; when asked for the proof they are unable to provide any and they ignore me. It has been the second week and I am still waiting on responses.
I am writing this because I feel that virgingaming cheated me. I played fair and worked hard for that spot. I provided all the proof and evidence that shows that I was in the number four spot and they continue to ignore me. I have a witness as well.
I just want to be treated fair and have a fair shot at the grand prize. Hopefully this article would inform others whats going on at virgingaming. Have any questions just message me on PSN GAMER TAG : Mickey1206 I want thank ripoffreport.com for giving me this opportunity to express my feelings through there website, much luvv
This report was posted on Ripoff Report on 02/05/2013 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Virgin-Gaming/internet/Virgin-Gaming-I-GOT-SCAMMED-DID-YOU-Internet-1009183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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