- Report: #465345
Report - Rebuttal - Arbitrate
Complaint Review: Vonage
Vonagewww.vonage.com , New Jersey U.S.A.
Vonage They have people to sign up and I never recieved service but they want to continue to take deduction out of my checking account. I contact the BBB today. Mantua New Jersey
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The tech told me I had to still pay for service I then ask to speak to a supervisor and in which he informed me as well that I would have to pay a suspension amount for the duration of the contract for what two years for something I never used one day and could not get assistance from them. But the killing part of it is they never issued me a phone number. So it had been bothering me so today I contacted the Better Business Bureau and filed a report against them. I don't know what the turn out will be but I hope at least they can stop them from taking deduction out of my check.
This report was posted on Ripoff Report on 06/26/2009 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage/New-Jersey/Vonage-They-have-people-to-sign-up-and-I-never-recieved-service-but-they-want-to-continue-465345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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