Complaint Review: Warrior Custom Golf - Irvine California
- Warrior Custom Golf 15 Mason, Suite A Irvine, California U.S.A.
- Phone: 800-580-8622
- Web:
- Category: Golf Courses
Warrior Custom Golf rip-off! Head games make returning clubs a nightmare. Irvine California
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I have consistently been trying to return my clubs for about a year and a half now. Every time I call in to tell Warrior Custom Golf I don't want their clubs, I get transfered to a sales representative who asks me to hang on to the clubs and test a few more. After, testing several woods, irons, drivers, and putters I call in and say "No More!, I want them all returned and ALL my money back! Don't transfer me to a sales rep."
So Warrior turns my call over to a very rude service rep who tells me he will adjust all these clubs I have been "testing" but there is no way he will refund my money. Apparently they slipped a little one liner in one of the e-mail confirmations (that no one reads) that said the customer was waiving all their rights to the return policy. Funny, the sales rep never bothered to mention that after 3 rounds of trying to return the clubs. BEWARE!
Oh, and don't bother asking to speak to a supervisor. The service rep you get transferred to will tell you he makes all the final decisions and doesn't report to anyone. I have written a letter to the company asking for the return of my money in exchange for all their equipment, even the "free" stuff. I wonder if the service rep opens the mail too?!
Erin
Centennial, Colorado
U.S.A.
This report was posted on Ripoff Report on 09/01/2004 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/warrior-custom-golf/irvine-california-92618/warrior-custom-golf-rip-off-head-games-make-returning-clubs-a-nightmare-irvine-californi-106536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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