I have been purchasing my home with this company since 2001. In the 7 yrs I have had to do loan modifications only to my dismay every other year because the mortgage goes up each time . The reason I fell behind initially is because both me and my mom became seriously ill and had to on several occasions close down my in-home daycare. When I inquired if a modification entailed lowering the interest rate and/or mortgage payment they informed me "NO". Each time my payments went up. If I'm already having a problem keeping up with the payment what sense does it make to give me payments that continue to increase, causing me to once again fall behind. Last week I called explaining that again I was having hardship and she told me that I already had a loan modification in effect and I said "NO", that it was a forebearance. But this week I receive a letter stating that I have broken the forbearance Agreement that I signed in May. When I mention it to people in general, they all say that Wells Fargo is a rip-off co. and they give loans to people like me whose credit is alredy bad and then they talk you into an adjusted loan so that you can qualify, only to increase the mortgage payments at will. I started out paying $695 in 2001 and now it is $1009. I am trying desperately to keep my home but every time that I do a forebearance, the payments just get higher and higher.
I spoke to an independent loss mitigator and he informed me that when a customer does a loan modification, the loan co. "Is" supposed to work with you by lowering the interest rate or the payments in which they have never done. I have had two lloan modificationa and one forebearance and each time my payments had increased.