Ally Bank Worst bank I've ever dealt with. Blocked my account and ripped off my money! Detroit Michigan

I opened an account with Ally Bank on October 15, 2013, and had NOTHING but problems with them since.

First, when I tried to make a transfer of money to a non-Ally account on October 18, the transfer failed though the money was taken from my Ally Money market account. When I contacted Customer Service, I was told the money would be credited back to my Ally Money Market account on Monday, October 21. It is now the evening of October 22 and I still haven't received the money back into my account.

Second, I received my debit card from Ally October 22, yet was unable to activate it. I received a message that the information I entered didn't match that on my account - though I entered the EXACT same information!

When I tried to access my account online October 22, it was blocked. I called Ally Bank to report the problem, gave them the SAME information I had many times before, yet they claimed to not be able to locate my accounts! As a result, I've been ripped off of 186.29 that I can't access at all. I am disabled and on a fixed income.

I would like to see these issues resolved in a timely and peaceful manner; however, I am not the first customer to experience problems with this bank, and plan to take my business elsewhere.