• Report: #1093832

Complaint Review: Ally Bank

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  • Submitted: Tue, October 22, 2013
  • Updated: Sat, April 19, 2014

  • Reported By: Angry Consumer — Pittsburgh Pennsylvania
Ally Bank
200 Renaissance Center Detroit, Michigan USA

Ally Bank Worst bank I've ever dealt with. Blocked my account and ripped off my money! Detroit Michigan

*UPDATE EX-employee responds: Ally Should do Better as a Taxpayer-Owned Company

*Consumer Comment: I believe you!

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I opened an account with Ally Bank on October 15, 2013, and had NOTHING but problems with them since.

First, when I tried to make a transfer of money to a non-Ally account on October 18, the transfer failed though the money was taken from my Ally Money market account. When I contacted Customer Service, I was told the money would be credited back to my Ally Money Market account on Monday, October 21. It is now the evening of October 22 and I still haven't received the money back into my account.

Second, I received my debit card from Ally October 22, yet was unable to activate it. I received a message that the information I entered didn't match that on my account - though I entered the EXACT same information!

When I tried to access my account online October 22, it was blocked. I called Ally Bank to report the problem, gave them the SAME information I had many times before, yet they claimed to not be able to locate my accounts! As a result, I've been ripped off of 186.29 that I can't access at all. I am disabled and on a fixed income.

I would like to see these issues resolved in a timely and peaceful manner; however, I am not the first customer to experience problems with this bank, and plan to take my business elsewhere.


This report was posted on Ripoff Report on 10/22/2013 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ally-Bank/Detroit-Michigan-48243/Ally-Bank-Worst-bank-Ive-ever-dealt-with-Blocked-my-account-and-ripped-off-my-money-De-1093832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Ally Should do Better as a Taxpayer-Owned Company

AUTHOR: Pro Se Advocate - ()

I used to work for Ally Financial and they also tried to foreclose on my home. If you want to join  in protesting them and defending our rights as a group in addition to that great facebook page mentioned above, sign my petition on change.org to Make Taxpayer-Owned Ally Financial Accountable for its violations of the U.S. Constitution. Please join this campaign: chn.ge/1iz3BwV. They are too big for anyone to make a difference alone.

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#2 Consumer Comment

I believe you!

AUTHOR: stormy22 - ()

 I suggest filing a complaint with the Consumer Financial Protection Bureau.   http://www.consumerfinance.gov/

I made a facebook page to reacht other unhappy ally customers: https://www.facebook.com/pages/Ally-Autos-Unhappy-Customers/367933486670751

u can sen me a private message, i have a lot of U.S. contact numbers. Customer care call center is outsourced to the philippines and they are NO help.

I have a simalar story. very long... Look up all the complaints for Ally Auto- Ally Financial (GMAC) there are thousands.

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