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Report: #1464281

Complaint Review: Ally Bank - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — United States
  • Author Confirmed What's this?
  • Why?
  • Ally Bank Internet United States

Ally Bank opened savings account and locked me out 4 hours later. they take your money and lock you out. Internet

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Search "Ally Bank locked me out" and you will see Ally Bank has been doing this since 2011.

I completed opening a savings account online.

I logged back in, added a benificary and logged out.

I logged back in again and added an external bank account for a transfer of funds.

Four hours later I got a voice message from Ally Bank asking me to call and a cryptic email "Your telephone banking PIN has been changed" both sent at the same time.

When I tried to login I got -

Online Access Temporarily Blocked
Bank 1-877-247-2559
Invest 1-855-880-2559
Your username is currently blocked, inactive or not enrolled. Please call us 24/7 for help.

I called Ally Bank and the same thing that others have reported happened.

The Ally Bank CSR cannot and will not help you and can only tell you to call Ally Bank's Fraud Department which uses a phone number not found on Ally Bank's website.

They take your money and lock you out.

 

 

This report was posted on Ripoff Report on 10/11/2018 06:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ally-bank/internet/ally-bank-opened-savings-account-and-locked-me-out-4-hours-later-they-take-your-money-and-1464281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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