- Report: #722902
Report - Rebuttal - Arbitrate
Complaint Review: autozone
autozone123 South Front Street Memphis, Tennessee 38103 Internet United States of America
autozone autozone.com Fraud - bad customer service Internet
*Consumer Comment: Moron?
*General Comment: Hey Moron!!
The part I received 7 days later was an obvious re-manufactured MAF sensor.
It had signs of bead blasting and the plastic piece on top was a little beat up from what appeared to be previous use. I believe Autozone though I was to stupid and wouldn't notice.
Once I noticed the part had been re-manufactured, I contacted autozone customer service.
I was then emailed from Fedex to print out a label to sent the part back next day air, which they received. I was re-assured I would receive my new-correct part in a couple days.
well it now a week later and still no part. I've spoken with autozone customer service many times and have received nothing but a run around. The last person I spoke with said I would receive it on a certain day, but could not provide a tracking #. Obvious BS. I finally told them to cancel my order and refund my money, apparently that will take an additional 3-5 business days to get my money.
I've read many consumer complaints about autozone, and now I'm one of those people.
I will never do business with autozone again either on line or at one of their stores...
This report was posted on Ripoff Report on 04/27/2011 05:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/autozone/internet/autozone-autozonecom-Fraud-bad-customer-service-Internet-722902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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