• Report: #28387

Complaint Review: Crowne One Network

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  • Submitted: Thu, August 29, 2002
  • Updated: Thu, November 11, 2004

  • Reported By:Seattle WA
Crowne One Network
1311 East First St. Meridian, Idaho U.S.A.

Crowne One Network Fraudulent billing of customers and collection of funds ripoff deception Meridian Idaho

*REBUTTAL Individual responds: Poor communication on both sides caused problems

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I am a business owner in Seattle, who have operated a fitness center for 10 years. I used Crowne One Network to process billing for my companie and customers. Crowne One started out being sloppy in their data base maintenance, account management practices, and overall customer service with customers.

They started out by sending us the wrong companies customer information and contracts. Records weren't being properly entered, and they were charging customers a $10.00 late fee that we didn't consent to. Afterall, most of Our customers dues payments were aroung $20.00 dollars. The $10.00 late charge was half of their dues payments. The worst part is that we didn't even recieve any of the money collected from these charges.

After a 2.5 year rocky relationship with Crowne One we decided to try another company. We notified Crowne that they were being released from their duties. Brian Tibbs of Crowne One Network agreed to stop any and all billing processes. However, recently we discovered that Crowne One Network was fraudulently decieving customers into paying their dues to them by acting as if they represented us!

Crowne One not only continued to dishonestly process billing and collect money but they are withholding funds from my Company. If I can do anything with this report it would be to warn others about Crowne One network based out of Idaho and their fake business practices.

Seattle, Washington

This report was posted on Ripoff Report on 08/29/2002 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Crowne-One-Network/Meridian-Idaho-83642/Crowne-One-Network-Fraudulent-billing-of-customers-and-collection-of-funds-ripoff-deceptio-28387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

Poor communication on both sides caused problems

AUTHOR: Brian - (U.S.A.)

The relationship between "business owner in Seattle, Keith" and Crowne One did unfortunately end on unfavorable terms. However, at no time, and in no way did myself, Crowne One or any of its agents or employees conduct business that was unlawful, unethical or against the terms and conditions of the agreement that was signed by myself and Keith.

Crowne One has been in business since 1987 and has always taken pride in its ethical business practices and in the value we provide to our clients and their customers.

We regret that the relationship didn't work out with Keith and we wish him and his business the best.

My name is Brian Tibbs, and at the time of the termination of the relationship with Keith, I was the Business Development Manager of Crowne One. If anyone has any questions about Crowne One, they can feel free to visit our web site at www.crowneone.com. All of our contact information is on that site.
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