- Report: #1128800
Report - Rebuttal - Arbitrate
Complaint Review: Fountain Drive-In Cleaners
Fountain Drive-In Cleaners4602 Jog Road Lake Worth, Florida USA
Fountain Drive-In Cleaners Fountain Cleaners / Rafael Lasprilla Completely Unsatisfactory Service Lake Worth Florida
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I DO NOT RECOMMEND THIS COMPANY! I work for the Government and I run a Private Security Company, so I have to wear a uniform. I have been using Fountain Cleaners, on and off, since 2010. Three out of the last four times I used their services, my order has been wrong. First, they promised me overnight service but it took two days. Second, I picked up my uniform shirt and it had a brown stain on the sleeve. Finally, I dropped off uniform shirts and pants and they did not complete the order in the three days promised, they needed two additional days. In addition, I always ask for extra starch and I receive it half of the time. I never asked for a discount before but this time I asked the young lady at the counter if I would get a one since it was the third time. She told me she had to call the owner, Rafael Lasprilla, and he told her to tell me not this time. I told her that they were losing a valuable customer and the young lady agreed.
This report was posted on Ripoff Report on 03/06/2014 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fountain-Drive-In-Cleaners/Lake-Worth-Florida-33467/Fountain-Drive-In-Cleaners-Fountain-Cleaners-Rafael-Lasprilla-Completely-Unsatisfactory-1128800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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