• Report: #234831

Complaint Review: Freedom Gold - Distinct Advantage

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  • Submitted: Wed, February 07, 2007
  • Updated: Wed, February 07, 2007

  • Reported By:Lewisville Texas
Freedom Gold - Distinct Advantage
18500 Ulmerton Rd, Suite 726-302 Largo, Florida U.S.A.

Freedom Gold Freedom Gold - Distinct Advantage Sneaky!! Cancelled with Distinct Advantage but get charged by Freedom Gold ripoff Largo Florida *EDitor's Suggestions on how to get your money back into your bank account!

*Author of original report: And Teleflex, too

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I was contacted by a rep from Distinct Advantage offering me the free gas. I was busy, so I was half listening and decided that it would be worth my while to get the information sent to me. When the rep had to transfer me to his "manager" to confirm and record my agreement to receive information, and they asked me to confirm my bank account information, I got cold feet and backed out. Especially when I was able to get them to tell me what they had for my routing and bank account number.

The "manager" started to get nasty with me for wanting to back out. Then I really knew I did not want to deal with this company and refused to confirm my bank account info.

Because I did not finish the process, they kept calling at all hours of the day for the next few days. Finally, I answered the phone and it was a whole new rep calling to try to get me to record my yes. She kept insisting it was for my protection, and that I could cancel this as soon as I wanted to, the next morning even. So I confirmed.

I called the next morning, but they needed 24 hours to update the new account. So I called the next morning, and things with Distinct Advantage were cancelled with no problem.

I was still mad about the whole thing, though, so I sent two letters to their address. I had been told by the customer rep who cancelled my account with Distinct Advantage that that was the only way to find out how they had gotten my telephone number (which is on the Do-Not-Call Registry) and my bank account information. The other letter was a verbatim copy of the first, addressed to the Business Owner. I still have the Word Document on my computer.

However, later that month, a charge for $149 from FreedomGLD showed up in my checking account.

I am glad I've found your website. My bank is very friendly, and they are sending me the form I need to report this fraudulent activity.

I will be contacting Freedom Gold later today when their offices open. How convenient that their office doesn't open until 10 am EST. That was sarcasm there, in case it doesn't come through in the written word well.

I will teach my children from today onward the economics principle of TINSTAFL: There Is No Such Thing As A Free Lunch (or gas, for that matter).

Michelle
Lewisville, Texas
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 02/07/2007 07:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Freedom-Gold-Distinct-Advantage/Largo-Florida-33771/Freedom-Gold-Freedom-Gold-Distinct-Advantage-Sneaky-Cancelled-with-Distinct-Advantage-234831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Author of original report

And Teleflex, too

AUTHOR: Michelle - (U.S.A.)

Thanks to the guy from California who posted here, I was able to call Freedom Gold. Surprisingly, I didn't have too much trouble getting through to a customer rep. Surprisingly, the phone call from Distinct Advantage had also signed me up for this Freedom Gold Line Of Credit (!!!) on a seven day trial period. Seven days. Yeah. The original call from Distinct Advantage was a month ago.

The rep agreed to cancel any future withdrawals and to send me a check for the amount they have already withdrawn. We'll see if this happens.

She also told me that I need to contact Tele-flex to cancel that subscription. (??!!)

I'm on the phone now, waiting for their customer rep. Make sure you ask each of these companies if there are any other companies you should call. I'm off the phone now, now I have to send TelFlex a letter requesting my funds back.

One thing I did find out from my bank is that TelFlex and Freedom Gold use the same company to withdraw funds from consumer's accounts. I say that if we cut off the head of the snake (the company that does the actual withdrawals) then the body (Freedom Gold, TelFlex, and Distinct Advantage) will die.
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